Advanced Operations Engineer, Take Two Interactive
Systems / Infrastructure
Video game publisher
Be an early applicant
Video game publisher
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To be the most creative, the most innovative and the most efficient entertainment company.
Role
Who you are
- Mastery of Okta Admin, Active Directory/Exchange 365, Google Workspace, Powershell, SCCM/Jamf/AirWatch, Horizon VDI, and Atlassian (Confluence/Jira)
- Deep understanding of organizational systems and products
- Promptly and efficiently address critical issues from IT Support teams
- Provide high-level technical support to C-Level Executives
- Lead support escalation efforts, ensuring resolution of highly complex issues
- Effectively work with multi-functional teams to optimize processes
- Contribute to project initiatives using tools like Jira
- Mentor junior team members and guide them through complex technical issues
- Participate in an on-call rota to handle urgent issues outside regular working hours
- Successful candidates must be fluent in English
Desirable
- Extensive experience with OnPrem and SaaS products
- In-depth knowledge of global support issue types and needs
- Experience supporting C-Level Executives and resolving critical IT issues
- A commitment to continuous improvement and proactive issue resolution
- At least 5 years of experience in a senior technical role
What the job involves
- Lead Technical Operations: Ensure seamless technical operations through your extensive expertise. Proactively tackle support escalations and solve complex issues creatively
- Collaborate Across Teams: Partner with multi-functional teams, providing strategic insights for highly complex projects and assignments
- Mentor and Guide: Mentor professionals, coordinating projects to enhance performance
- On-Call Responsibilities: Participate in an on-call rota, ensuring timely resolution of critical issues outside regular working hours
- Utilize your deep understanding of principles, theories, and concepts in IT, integrating advanced knowledge from related fields
- Address diverse and highly complex problems, using superior judgment to select the best methods and techniques
- Engage with senior internal and external personnel to maximize the application of functional expertise
- Innovate Solutions: Develop and recommend solutions to tactical business issues, proactively identifying and addressing potential problems
- Lead with Expertise: Use advanced knowledge to guide your team and drive effective solutions
- Exercise Autonomy: Make decisions with considerable latitude, consulting with senior engineers or managers on complex issues and recommending solutions as necessary
Our take
Parent company to some of the most successful video game companies and titles is Take-Two Interactive, one of the leading developers, publishers, and marketers of consumer interactive entertainment around the globe.
Developing and publishing principally through Rockstar Games, 2K, Private Division, and Zynga, Take-Two has powered industry-leading titles such as Grand Theft Auto, Red Dead Redemption 1&2, the catalog of NBA 2K games, BioShock, and FarmVille.
The company is looking to enter the world of crypto and blockchain, beginning with Zynga's Web3 game Sugartown in 2023. When competitor Ubisoft became the first developer to launch NFTs, the move faced backlash as many users saw it as a cash grab, which has certainly influenced Take-Two’s delay in entering the market. Time will tell how this foray into blockchain pans out for Take-Two.
With its well-established catalog of games (with some highly anticipated title releases) Take-Two Interactive is a titan in the industry and is well set to see continued success, not only as its subsidiaries expand but through the capitalization of future tech opportunities in the highly innovative gaming industry.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
9% employee growth in 12 months
Company
Company benefits
- Medical (HSA & FSA)/Dental/Vision
- 401(k) with Company Match
- Employee Stock Purchase Plan
- Commuter Benefits
- In-House Wellness Program
- Learning & Development
- Charitable Giving Platform with Company Match
- Fitness Allowance
- Employee Discount Programs
- Free Games
- Company Parties, Monthly Socials, and Team Challenges
- Game Release Events
Company values
- Creativity
- Innovation
- Efficiency
Company HQ
Theater District, New York, NY
Articles
Leadership
Strauss Zelnick
(Chairman & CEO, not founder)Current ZMC Partner. Former President & CEO of MBG Entertainment, Crystal Dynamics. Former President & COO of Twentieth Century Fox, and Vestron.
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