Implementations Services Associate, LogicGate
$70-80k
+ Variable Compensation + Equity
Cloud-based platform for governance, risk, and compliance
Open for applications
Cloud-based platform for governance, risk, and compliance
201-500 employees
Open for applications
$70-80k
+ Variable Compensation + Equity
201-500 employees
Company mission
To empower organizations and businesses to innovate and create a better world.
Role
Who you are
- 2+ years of experience in GRC Consulting, Solutions Architecture, Sales Engineering, SaaS Implementation/Professional Services, or a similar role with a strong foundation in GRC, Risk Advisory, or Security preferred industries
- Intermediate technical knowledge working in Excel or a similar product
- Highly motivated, driven and passionate about technology and customer success
- Ability to manage multiple accounts/priorities at a time – project management, organization, time-management, and attention to detail are critical
- A drive to learn and be curious, with the desire to understand our customers’ problems and then effectively communicate and demonstrate how Risk Cloud can help
What the job involves
- We are seeking a Implementation Services Associate that has a passion for delighting customers by delivering winning strategies and solutions
- We work with mid-market organizations and large enterprises in all verticals, especially Financial Services, and Healthcare, with a focus on their GRC activities
- This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer implementation and adoption
- Assist new customer onboardings and additional implementations for assigned accounts end-to-end, including kickoff, process design, build, training, and rollout
- Work directly with customers to configure Risk Cloud applications that meet their business objectives
- Build and maintain strong relationships with customers and become a trusted advisor throughout the implementation process
- Support project management efforts for all assigned implementations, focusing on time-to-value for our customers
- Consult with the customer to deliver the appropriate implementation experience based on each customer’s maturity:
- Provide subject-matter expertise and Risk Cloud product advice to help our customers design and build their Risk Cloud applications as effectively as possible, with a heavy focus on value creation
- Become an expert user on the Risk Cloud platform and effectively speak about the product and our out-of-the-box content and resources, both within LogicGate and externally facing
- Collaborate cross-functionally with Solutions Engineering and Customer Success throughout the customer journey
Our take
LogicGate provides SaaS-based risk and compliance solutions to help companies track and automate changing, disorganized governance, risk, and compliance (GRC) processes. Its Risk Cloud and Risk Cloud Exchange platform prioritizes flexibility and ease of use, leveraging no-code capabilities to help companies efficiently optimize their risk-management process.
A Deloitte report suggests that a vast majority of companies are aware both of the need to improve their GRC practices and of the benefits that tech integrations could bring in addressing this vulnerability. GRC software like LogicGate could stand to win big as companies invest in keeping up to code - certainly, LogicGate has won significant investment to date, and has won a leading position in the GMC software market.
Indeed, businesses now recognize the importance of a robust and flexible risk-management strategy, hence LogicGate is addressing an urgent and growing demand. With the GRC software market expected to break the $50 billion mark globally by 2025, the company looks set to enjoy sustained and strong growth if it can stay competitive. Its 2021 series C funding was used to enhance its platform and expand its international presence.
Freddie
Company Specialist
Insights
Few candidates hear
back within 2 weeks
19% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jul 2021
$113m
SERIES C
Dec 2020
$8.8m
LATE VC
Total funding: $156.6m
Company benefits
- 47 days off starting your first year, including paid volunteer time
- 12 weeks parental leave
- $1,000 annual educational stipend
- Ongoing learning and development
- Stock options and annual performance bonus opportunities
Company values
- Own It - We strive to be self-driven, entrepreneurial, and efficient
- Be as One - This is more than a job to us. We invest in our co-workers and customers
- Empower Clients - We create solutions where customers win
- Embrace Curiosity - You cannot be in the risk business and grow complacent
- Raise the Bar - Every day our team challenges complacency and mediocrity
- Do the Right Thing - Even when no one is looking, we embrace transparency
Company HQ
River North, Chicago, IL
Articles
Founders
Matt Kunkel
(CEO & Co-Founder)Having studied at Indiana University, they spent 6 years at FTI Consulting, before working from 2011 to 2015 as a Director of Navigant Consulting. They left in July 2015 to co-found LogicGate as CEO.
Dan Campbell
(Co-Founder)They started their career as a Web Application Engineer at the University of Michigan before joining Navigant as a Senior Consultant. In June 2015 they co-founded LogicGate with Matt.
Jon Siegler
(CPO & Co-Founder)They worked as an Accenture Analyst for over a year before joining KMR Group, where they worked as a Senior Analyst for over 3 years. they spent almost 4 years as a Navigant Associate Director before co-founding LogicGate.
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