Senior Product Manager, Relay

$150-180k

+ Equity

SQL
Figma
Excel
Mid and Senior level
New York

2 days a week in office

Relay

Online business banking and money management

Open for applications

Relay

Online business banking and money management

101-200 employees

FintechB2BBankingPaymentsSaaSAutomation

Open for applications

$150-180k

+ Equity

SQL
Figma
Excel
Mid and Senior level
New York

2 days a week in office

101-200 employees

FintechB2BBankingPaymentsSaaSAutomation

Company mission

To increase the success rate of small businesses.

Role

Who you are

  • You have at least 4+ years of experience working as a Product Manager. We’re also open to speaking with hungry generalists (eg: consultants, ex-founders) who are eager to make an impact
  • You have a strong bias to action. We’re a fast-paced environment and we value quick decision making and iteration to maximize learnings
  • You’re a maker and a builder; show us things you've written, designed or ideally, built
  • Your work experience shows a history of excellence and impact (not necessarily in product!)
  • You’re excited by the idea of talking directly with customers and deeply understanding their problems to craft solutions
  • You care deeply about small businesses and their owners/operators
  • You communicate clearly and concisely, both visually and in writing. You have a strong ability to bring clarity in ambiguous or uncertain environments

Desirable

  • Experience turning data into insights using tools like Excel, SQL etc
  • Familiarity with Figma or other design tools
  • Experience working in financial products & services
  • A deep understanding of small businesses and their owners/operators
  • You have a strong history of building products 0-to-1

What the job involves

  • We’re looking for a Senior Product Manager to play a key part in building not only the product but someone who will be a vital part of problem solving for our customers
  • You will identify and scope the highest priority issues to tackle and work with our designers and engineers to ideate, design and deliver exceptional product experiences
  • Contribute to the planning, development, and launch of new initiatives
  • Frequently interview our customers 1-on-1 to deeply understand their needs and their pain points, using the learnings to identifying product opportunities
  • Foster strong collaboration among cross-functional teams including engineering, design, marketing, sales, and customer support
  • Leverage data to inform product decisions. Establish clear success metrics and use them to guide product development to measure success
  • Analyze product and business data to identify opportunities and prioritize features
  • Provide feedback on design and user experience, ensuring every product is a delightful experience for our users
  • Own a roadmap with your team of engineers to ensure we deliver successfully against goals. Help hold the team accountable to outcomes and ensure a high bar for product delivery
  • Elevate the Product Management practice at Relay, building an inclusive and supportive team culture

Application process

  • Stage 1: A 45-minute Google Meets interview with a member of our Talent team
  • Stage 2: A 60-minute interview with our Head of Engineering
  • Stage 3: A case study presented to our Head of Engineering and one of our Senior Product Managers
  • Stage 4: A 30-minute Google Meets video call with a member of our leadership team

Our take

Traditional banking options can feel outdated and tedious, especially if this includes in-person visits and waiting in line. This has led to the rise of online banking - but lots of smaller companies have to navigate multiple complicated applications in order to manage this business banking.

This is what Relay aims to fix. Its no-fee, online banking and money management platform looking to tackle financial complexity for SMBs. The company's goal is to fully automate the finance function using banking that deeply integrates into back-office systems. Its software is designed to affordably increase financial clarity and security, reducing the time spent on administrative tasks.

Relay is focused on its long-term goals and plans to scale up distribution and grow in sales, marketing, customer support, operations, engineering and product. The company currently serves thousands of SMBs across the US with the goal to get 100,000 small businesses over the next few years.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

58% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

May 2024

$32.2m

SERIES B

May 2021

$15m

SERIES A

Total funding: $51.7m

Company HQ

St. Lawrence, Toronto, ON

Leadership

A range of experience including as CEO at Vuru, Director of Product Engagement at Wave, and Head of Marketing at Hubdoc.

Salary benchmarks

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