Director of Talent, Super

Salary not provided

Offers equity

Senior and Expert level
Remote in Canada, EU, UK, US
Super

Cashback card & online savings provider

Open for applications

Super

Cashback card & online savings provider

1001+ employees

FintechB2CMobileConsumer GoodseCommerce

Open for applications

Salary not provided

Offers equity

Senior and Expert level
Remote in Canada, EU, UK, US

1001+ employees

FintechB2CMobileConsumer GoodseCommerce

Company mission

To help people get more out of life by providing them with ways to build credit, save money, travel more, and earn cashback rewards.

Role

Who you are

  • 8+ years of experience in Talent Acquisition / Recruiting
  • 5+years of experience being a hands-on team leader with the combined experience in leading a Talent team
  • Experience in recruiting for roles requiring high technical capacities, such as Engineering, Product, and Data & Analytics
  • Proficient in candidate sourcing for both Technical (Engineering, Product, Data & Analytics, etc.) and Business (Human Resources, Finance, etc.) environments
  • Knowledgeable in utilizing our applicant tracking system, Lever for seamless recruitment operations
  • You are organized, and have great attention to detail
  • You have a demonstrated track record of successful collaboration, working closely with various stakeholders to achieve desired outcomes, while serving as both a partner and coach
  • You have a solid grasp of recruitment methodologies, including compensation benchmarking, employer branding, and leveraging technology and AI to enhance recruitment practices
  • You are results-driven and data-driven, able to tackle tight timelines with vigour and eager to back up your proposals with quantitative analyses
  • You have strong people skills with the knowledge of how to communicate with different people across the organization
  • Preference is given to candidates who have a mix of startup, agency and corporate recruiting experience

What the job involves

  • The Director of Talent will be a hands-on leader, involved in hiring strategies, resource planning, leading the talent team and full cycle recruitment, including intern hiring, across all technical and non technical roles at Super.com
  • The ideal candidate will be a catalyst for our culture, has a successful record of growing and managing teams of people and the aptitude to influence and drive change
  • Own end-to-end full cycle recruitment for all teams across the organization
  • Own and lead the end-to-end recruitment cycle for Intern hiring for all teams across the organization
  • Own and lead the internal Talent PMO leading and being accountable for all programs and projects elevating the strategy and direction of the Talent function
  • Facilitate the growth and development of the Talent Acquisition department, ensuring effective oversight of the day-to-day recruitment function
  • Build and sustain high levels of engagement on the team by setting clear standards of performance, monitoring and motivating them by providing constructive feedback
  • Partner with assigned corporate hiring managers to assess current and future hiring needs
  • Proactively generate and present weekly reports and dashboards on all recruitment activity comfortably utilizing data to make informed choices
  • Design and implement multi-channel opportunities for sourcing passive and engaged candidates
  • Design and apply all strategies that will help us to attract and hire qualified candidates, including interviewing techniques, training, referral programs and co-op programs
  • Develop and monitor annual objectives and key results that are in line with the company strategy
  • Partner with the People and Culture team to drive the total P&T strategy for our department and organization as a whole
  • Proven experience building & maintaining candidate networks through market research & on-going relationship management
  • Proficient in strategic thinking and practiced at fostering networks and relationships
  • Team player, experience working with HR colleagues and senior business leaders involved with a variety of HR initiatives
  • Has experience applying a DE&I lens and best practices on all matters relating to recruiting

Our take

Ecommerce scaleup Super (formerly known as Snapcommerce) is looking to revolutionize the eCommerce experience. Instead of shopping around disparate sources for the best consumer product deals, Super wants users to be able to send a message to their account and have the best personalized deals returned, ready to purchase.

The company has tried-and-tested this approach with its flagship and original platform Snaptravel, which delivers travel deals via a text-like interface across Messenger, WhatsApp, and SMS. It proved a hit, already crossing the $1B sales mark with nearly half of sales coming from repeat customers. This is substantial, as any significant overhaul of how people shop requires both efficacy and popularity to catch on - Snaptravel has both, which bodes well for the broader Super brand.

The recent boom in eCommerce has spilt over into a marked increase in mobile commerce, too. With Gen Z more likely to shop using mobile, and this demographic maturing into a substantial consumer demographic, Super, with its capital raise of more than $160 million, is poised to lead a bold and lucrative new wave in online shopping.

Kirsty headshot

Kirsty

Company Specialist

Insights

Few candidates hear
back within 2 weeks

25% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Apr 2023

$60m

SERIES C

Mar 2021

$85m

LATE VC

Total funding: $167.4m

Company benefits

  • Competitive base salary
  • 2x/year performance reviews
  • RRSP and 401k
  • Generous equity options
  • $1,200 annual learning & development allowance
  • Unlimited PTO (really!)
  • Recharge days throughout the year
  • Parental leave + top-up program
  • Annual $200 travel allowance
  • Employee-exclusive discounts
  • Health, dental, and vision insurance on day one
  • $360 annual wellness allowance
  • Employee assistance programs
  • $500 WFH allowance (one-time)
  • Free food Fridays!

Company values

  • Think Big — Pushing ourselves to reach higher is in our DNA. We relentlessly take risks, dream big and challenge the status quo
  • Move Fast — We get things done by being incredibly resourceful. We’re always building, testing, and iterating
  • Same Goal, One Team — We are all working towards the same goal. We put our personal ambitions and egos aside to maximize the success of the team
  • Data Driven — Smart ideas come from anyone and everyone on the team, and we let customers and data decide what sticks
  • Open & Transparent — We share knowledge and strategy openly, present information with evidence, seek truths and give honest feedback
  • Be An Owner — We take pride in our work and pursue our goals with focus, hustle and determination. We are the owners of outcomes

Company HQ

SoMa, San Francisco, CA

Leadership

Hussein Fazal

(Co-Founder & CEO)

A Computer Science graduate with a background in software development, who went on to co-found and serve as CEO at AdParlor.

Henry Shi

(Co-Founder)

Previously co-founded social discovery network uMentioned, and went on to work as a Google software engineer. Also invests in various internet and consumer startups.

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