Service Delivery Project Manager, BloomReach

Salary not provided

+ Restricted Stock Units or Stock Options + company performance bonus

Senior level
London
BloomReach

Helps companies improve customer experience

Job no longer available

BloomReach

Helps companies improve customer experience

501-1000 employees

B2BArtificial IntelligenceEnterpriseInternal toolsAnalytics

Job no longer available

Salary not provided

+ Restricted Stock Units or Stock Options + company performance bonus

Senior level
London

501-1000 employees

B2BArtificial IntelligenceEnterpriseInternal toolsAnalytics

Company mission

Bloomreach's mission is to power magical and measurable digital experiences for people and enterprises around the world.

Role

Who you are

  • Experience in the following areas (the more, the better): management (project, risk or change), team lead, strategic planning, agile teams
  • Desire to get through knowledge of business
  • Fluent in English any of the following is a plus: German/Dutch/Danish/Swedish/French
  • Essential understanding of coding so you can work with our product (no coding included)

Desirable

  • Certifications in Project Management (PRINCE2 or PMP)
  • Experience with CDP platform or other business-oriented platform or sector
  • Understanding frontend/backend technologies, relational databases, and web mechanics

What the job involves

  • Plan and manage the projects of implementation of our product to clients’ websites or online shops:
  • You will not have to do it on your own! Your main task will be to coordinate work between Bloomreach team and clients’ teams, mainly from an IT and marketing perspective
  • Cooperate with stakeholders towards completion on our and clients’ side
  • Manage the project from its kickoff to evaluation and assessment of the results, which includes:
  • Creating a project timeline in accordance with the agreed scope of work
  • Defining tasks and required resources
  • Making short-term and long-term decisions creating value for Bloomreach and its clients
  • Being a key contact person for a client, which includes prioritizing, tracking, and support
  • Creating partnerships with our clients
  • Using the technical attributes of our platform to your advantage
  • Challenging, encouraging, and influencing both internal and external teams

Salary benchmarks

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Bloomreach believes that velocity comes from the ability to adapt quickly to the next touch points, channels, and expectations. They designed their AI-driven search and merchandising tools (brSM), next-gen content management system (brXM), and digital experience platform (brX) to be the most flexible on the market.

Bloomreach's aim is to solve everyday frustrations for marketers, developers, and eCommerce professionals, as well as the deeper technology issues sitting at a company's digital core, so that businesses can deliver a fantastic digital experience to every visitor.

Recognised by leading analyst firms, Bloomreach is a Leader in the Gartner Magic Quadrant for Web Content Management (WCM), a Strong Performer in the Forrester Wave for WCM, and a Visionary in the Gartner Magic Quadrant for Digital Experience Platforms (DXP).

Bloomreach has hundreds of large and medium enterprise customers, including Neiman Marcus, Staples, REI, Mailchimp, FC Bayern München, and the UK’s NHS Digital. In early 2023, it further exemplified its savvy approach to marketing by integrating ChatGPT capabilities into its Bloomreach Engagement platform. This expansion of ML/AI solutions will help Bloomreach's clients in their campaign scaling and customer reach.

Insights

Top investors

Few candidates hear
back within 2 weeks

28% female employees

10% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Feb 2022

$175m

GROWTH EQUITY VC

Jan 2021

$150m

GROWTH EQUITY VC

Total funding: $422m

Company benefits

  • Unlimited paid time off policy
  • Work from home opportunities
  • Commuter benefits
  • Personal pension contribution by Bloomreach
  • MyEva - online financial expert tool at your disposal
  • Access to Private Hospitals with reduced wait times
  • Income protection in case of long-term illness or injury

Company values

  • Truth - We believe in the truth — always. We will not make decisions emotionally. We’ll make them in a data-driven way. We value opinions, but really value facts
  • Own - We are all owners in this company — and we will behave like we are. We will spend like it’s our own money. We will sell like its our most important account
  • We - We put company success first. If we have to choose, we choose team players over individual stars. We rise or fall as one company
  • Think - We expect everyone to think about the multi-dimensional implications of every line of code they write, every email they send, every dollar they spend and every commitment they make
  • No Drama - We don’t like “drama kings” or “drama queens", We are here to build a great business and we think drama, intrigue and politics are a source of tremendous un-productivity

Company HQ

Mountain View, CA

Articles

Founders

Started his career working as an Analyst at investment bank Lazard. Previously worked as a Director of Product Marketing at Cisco

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