Deployment Engineer, Mashgin
Office located in Palo Alto, CA
AI powered touchless self-checkout ecosystem
Job no longer available
AI powered touchless self-checkout ecosystem
21-100 employees
Job no longer available
Office located in Palo Alto, CA
21-100 employees
Company mission
To make a frictionless checkout experience for all using advanced computer vision.
Role
Who you are
- Bachelor’s Degree (or equivalent experience)
- Ability and desire to travel frequently
- Self-starter who is comfortable getting the job done without much assistance
- Relentlessly resourceful, always thinking outside the box to solve complex problems
- Strong communication skills
- Ability to lift 50 pounds or more
Desirable
- Preferred: prior IT or tech repair experience
- Strong technical ability: you should be comfortable doing things like installing drivers, diagnosing system issues, and building PCs using off-the-shelf components
What the job involves
- Traveling the country launching new locations and helping customers (50-75% travel is expected)
- Diagnosing and troubleshooting issues remotely and in the field after developing a deep technical understanding of our product
- Respond to customer escalations and inquiries, when needed seeking partners to assist
- Maintain a subject-matter expert level of knowledge of deployment systems and software
- Installing kiosks to ensure our customers and clients are set up for success
- Planning and preparing for deployments
- Fielding customer service and support requests via texts, emails, phone calls, video calls, and in-person
Otta's take
Theo Margolius
COO of Otta
Touted as the “world’s fastest” self-checkout system, Mashgin is an AI and computer vision-powered touchless checkout system that cuts down transaction times to as little as ten seconds.
Mashgin’s smart kiosks use cameras to create a three-dimensional picture of objects, unfettered by packaging or placement, increasing retail rate for companies and cutting down queues for consumers. Whilst the market for smart self-service has become increasingly crowded over the last decade, Mashgin set themselves apart by being the most vetted computer-vision based self checkout system in the space.
The company is already profitable and its products have been used in convenience stores, cafeterias, sports arenas and hospitals. Having attracted significant funding, Mashgin is focused on growing its team, accelerating expansion, and scaling internationally.
Insights
Company
Funding (2 rounds)
May 2022
$62.5m
SERIES B
Nov 2017
$8.2m
SERIES A
Total funding: $70.7m
Company benefits
- Health Benefits - Competitive healthcare, dental and vision options for employees and dependents
- Competitive Equity - Competitive options in a small, rapidly scaling company
- Hybrid Remote Environment - Spend your time working remotely and come to the office as needed
- Office Snacks - Office cabinets are stocked with snacks, coffee and tea for when you need a break
- Flexible PTO - Flexible PTO policy so you can take whatever time off you need
- 401k plan so you can plan for your future
Company values
- Hacker - Mashgin like to iterate quickly, getting things out in the world. This holds true for the non-engineers as well —there's nothing like real-world data to make a product better.
- Humility - Mashgin is a small team tackling a large problem — no task is below you when accomplishing things together. They respect each other, and everyone feels they are an integral part of the team.
- Flexibility - Even with specialized roles, Mashgin is all generalist at heart. They like to wear multiple hats and give everyone the opportunity to step outside their comfort zone and work on something they're not familiar with.
- Passion - Mashgin is proud of its work and impact. They don’t just solve challenging computer vision problems, they create practical, real-world products that people use every day — one of the few products that really "wows" people when they use it. To our customers, what we do is magic.
Company HQ
Palo Alto, CA
Founders
Abhinai Srivastava
(CEO)An official Forbes Technology Member and previously a Data Scientist at Facebook and a Researcher at Microsoft.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Diversity & Inclusion at Mashgin
- Mashgin is proud to be an equal opportunity employer. Individuals seeking employment at Mashgin are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation
Share this job
View 11 more jobs at Mashgin