Director of Enterprise Strategy and Operations, DoorDash
$190-300k
Salary dependent on applicants location. Plus Equity
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$190-300k
Salary dependent on applicants location. Plus Equity
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You have 8+ years of experience in strategic consulting, business operations, business development, strategy business planning, or Chief of Staff functions; experience driving growth within a start-up environment
- You’re an experienced leader and people manager, working with senior stakeholders and influencing cross-functionally to drive outcomes; able to manage multiple deadlines simultaneously, define OKRs, create vision and action plans, report on progress
- You’re a problem solver who uncovers areas to improve with high bias towards proactive solutioning. Comfortable working with ambiguity in a fast paced environment
- Excellent analytical abilities and comfort with P&L mechanics/ROI analyses
- You’re an exceptional verbal communicator, able to express a complex idea clearly and simply for an executive level audience
- You have experience authoring strategic documentation and plans aligned to top company priorities
What the job involves
- DoorDash is in need of an experienced operator and leader to partner cross functionally with the transformation, sales, operations, product, systems and our senior leadership team to identify strategic and efficiency opportunities, analyze the trade-offs and execute key initiatives across the Enterprise organization
- The position will require thorough prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools, frameworks and processes required to achieve them
- In this role you’ll have the rare opportunity to define and lead some of the most impactful initiatives we undertake as a company
- You will report into the Senior Director, Enterprise Strategy & Operations in our Enterprise Sales organization
- As our Strategy & Operations Director, you’ll uncover, frame, and drive performance improvements across the sales organization and build the foundation for it to scale
- This will include driving revenue, operational and efficiency optimization, leading strategic and cross-functional initiatives to enhance productivity, operations, and process redesign, and influencing product and system roadmapping priorities and launches
- This role sits at the intersection of our revenue generation engine, our business teams, and cross-functional stakeholders, and as such will require ruthless prioritization and data-driven decision-making to ensure our teams are working against the right goals and have the tools needed to achieve them
- Own, develop and refine the processes and tools for DoorDash’s largest global partners
- Build and manage a team of high performers as well as cross-functional projects with our sales, partner management, operations, product, engineering and business operations to solve challenging business problems at scale
- Engage with DoorDash’s leadership team and internal stakeholders to get buy-in on your proposed approaches and initiatives
- Partner by working across internal teams (including product, finance, legal, marketing, account management, and analytics) to optimize go-to-market strategies, execute and analyze results to inform next steps
- Drive strategic decision making in a fast paced constantly changing environment
- Analyze the economics, value, and opportunity costs of strategic initiatives and their impact to growth, revenue and business objectives
- Optimize tools, processes and methodologies to continuously improve, automate and scale
Otta's take
Theo Margolius
COO of Otta
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Insights
Company
Funding (last 2 of 11 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- We are doers
- We are learners
- We are leaders
- We are one team
Company HQ
Mid-Market, San Francisco, CA
Founders
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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