Inside Sales Representative, Yelp

• GED/HS Diploma and 2+ years of customer-facing experience OR
• Bachelor’s Degree
• No fear of the phone
• General computer and email proficiency - we use Google Suite and provide a Chromebook laptop
• A work environment free of distractions
• Ability to effectively prioritize tasks and manage independently without oversight
• Must possess current US work authorization
• You have an appetite for learning! You’re keen on turning training and feedback into action and continuous self-improvement- you don’t take rejection personally
• Multi-tasking is no biggie. You're confident in navigating between numerous tabs, multiple screens, and using video conferencing tools
• You're savvy and can find your way around new tools and software (such as Google Suite & Salesforce)
• You’re naturally curious and like to ask as many questions as it takes to find the answer
• You're excited about being part of a team with colleagues from other states, and you find it just as easy to chat with your teammates during a virtual conference as an in-person meeting
• You are committed to a high standard of integrity and being a teamplayer is important to you
• You’re an excellent listener, assertive, persistent, and persuasive - show us your grit!
• You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others- you can’t wait to show everyone the value of Yelp
• You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option

• Educate, strategize, and successfully sell Yelp advertising programs through a high volume of outbound sales calls - this role is 100% phone based
• Your mission is to reach as many businesses as possible. You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m
• Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce)
• Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule
• Become an expert in Yelp’s advertising solutions, and adapt product recommendations quickly to suit client needs - asking probing questions and overcoming customer objections and rejection will be critical to your success
• Achieve and consistently exceed monthly sales goals- strong work ethic and tenacity are key!
• Stay organized and manage your time effectively in order to complete your daily goals- you know that sales is a numbers game and you’re here to win

• Health benefits: Our employees are offered various coverage options for medical, dental, and vision plans
• Employee stock purchase plan: Become a Yelp shareholder by purchasing stock at a discount
• Paid time off programs: Take time to rest, recharge, and recover with paid wellness time, vacation, holidays, and one floating holiday per year
• Mental health support and services via Talkspace: Get easy access to mental health support and services via Talkspace, an online therapy and psychiatry service.
• Adoption, daycare, and baby bonding leave: Start or grow your family with confidence. From adoption assistance to backup daycare and paid time off for new parents, you’ll have support for your family.
• Transgender benefits: Live life authentically with a comprehensive list of benefits for transgender and non-binary individuals.
• Work from home reimbursement: Make your work from home experience more comfortable and productive with a monthly reimbursement.
• Wellness reimbursement: Whether it’s fitness clothes, a massage, or a gym membership, get reimbursed every month to keep up your self-care habits.
• Corporate discounts: Save some cash with corporate perks and discounts at local and national stores, cafes, fitness centers, and more.

Total funding: $56m

Yelp has been helping people find local businesses since it was founded in 2004 to fill a gap in the market for online recommendations of nearby services. The company is one of the pioneers in the reviews space alongside TripAdvisor.