Manager of Product Management, Mastercard

Salary not provided
Mid and Senior level
Toronto

More information about location

Mastercard

Global payments technology company

Open for applications

Mastercard

Global payments technology company

1001+ employees

FintechB2CB2BBankingPaymentsCredit cards

Open for applications

Salary not provided
Mid and Senior level
Toronto

More information about location

1001+ employees

FintechB2CB2BBankingPaymentsCredit cards

Company mission

To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Role

Who you are

  • This role requires an experienced individual with demonstrated success managing robust programs and product go-to-market execution, enabling scale
  • Bachelor’s degree
  • Experience working with large and emerging Financial Services, Technology, Service Providers, Processors, and/or Digital Platform Partners
  • Understanding of the Canadian market, and more specifically the payments industry
  • Demonstrated ability to act with customer focus and execute with urgency
  • Ability to forge strong relationships, with internal and external stakeholders as required
  • Outstanding collaboration and interpersonal communication skills
  • Self-starter, highly organized, collaboration-minded and results driven
  • Ability to multi-task and work on multiple projects in a fast-paced environment

What the job involves

  • The candidate will play a pivotal role in partnering with the regional product & regional customer teams to support the full suite of Security Solutions, across Identity, Financial Crimes, Fraud, AI, Decisioning, Cybersecurity and Resiliency
  • This entails collaborating with internal partners and stakeholders within the region to lead performance tracking and measurement, support planning, forecasting and help manage to overall business performance
  • The candidate will also provide support for customer business reviews as applicable
  • Manage, align and execute on opportunities/challenges across highlighted business lines
  • Lead coordination of business and customer activities across different teams, in relation to products and cross-product bundles
  • Build strong relationships across Mastercard including customer, technology, and global product teams
  • Identify and prioritize new opportunities to drive awareness to expand value of highlighted solutions
  • Measure against in-year and multi-year revenue targets, and support for finance forecast cycles
  • Develop external program narratives, value quantification tools, and support in customer conversations as required
  • Drive strategic thinking for product enhancements, factoring in external considerations, regulatory environment and internal innovation roadmap
  • Leverage and share data insights, voice of the customer to drive process and product enhancements
  • Responsible for launching, scaling, and optimizing highlighted solutions across NAM
  • Serve as a Subject Matter Expert and support advanced sales opportunities when needed

Our take

Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.

As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.

The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

21% employee growth in 12 months

Company

Company benefits

  • Gym membership
  • Share purchase options
  • Extra holiday purchase optional
  • Work from home opportunities
  • Health insurance

Company values

  • Trust - integrity, respect, openness
  • Agility - urgency and value through innovation
  • Partnership - working as one team for the benefit of all
  • Initiative - taking bold and thoughtful actions

Company HQ

Purchase, Harrison, NY

Leadership

Michael Miebach

(CEO, not founder)

Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.


People progressing

Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.

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