Senior Analyst, Sermo
Social platform for physicians
Job no longer available
Social platform for physicians
501-1000 employees
Job no longer available
501-1000 employees
Company mission
Sermo's mission is to revolutionize real-world medicine by democratizing medical knowledge and insights to improve clinical outcomes.
Role
Who you are
- 2+ years of experience in Analytics
- Experience involving healthcare, media, advertising, or strategy development preferred
- Effective analytical and problem-solving skills
- Demonstrated track record of excellent client relationship management
- Strong communication skills and proven track record working in cross-departmental groups
- A strong sense of urgency and a can-do attitude, able to adapt to changing priorities and tight deadlines
- Well-organized, with a high degree of ownership over their work and attention to detail
- Experienced in SQL, Python, R, or other programming language
- Experience building reporting in Power BI, Tableau, or other BI tool is a plus
- Proficient in Excel and Power Point
What the job involves
- This position will drive the success of our client analytics and advertising campaign operations
- They will collaborate with the Sales, Campaign Operations and Client Success teams from RFPs through to campaign performance reporting
- They will own the analytics for several accounts, developing a deep knowledge of their accounts to provide consultative support to sellers in crafting proposals with commercial and business acumen
- They will also own the campaign performance for their accounts, monitoring performance against goals and working with Campaign Operations to optimize delivery
- They will collaborate with internal Client Success teams on campaign performance reporting providing analysis and insights to build a compelling campaign story
- They will own the client relationship with respect to data and insights delivery
- The ideal candidate is detail-oriented, able to work cross-functionally, has a strong analytical mind, and is passionate about data driven approaches to problem solving
- You are able to remain flexible and wear many hats to help meet changing needs of a high-growth environment
- Work directly with Sales, Marketing, and Sales Analytics team to develop promotional proposals
- Develop a deep understanding of your accounts including our historical relationship with the account, analyzing prior proposals and RFPs; understanding account’s main revenue drivers and objectives for those brands and industry trends
- Work with Campaign Operations to monitor ad campaign performance against goal and provide optimization directions to ensure campaigns meet client expectations
- Work with reporting team to QA campaign performance reporting. Compare reporting across an account to provide deep insights back to the client about their campaign performance and recommendations for future programs
- Work with Insights CS to develop Ad Impact Studies and other promotional related insights products. Coordinate with Client Success and Sales to present study design and get client sign-off. Deliver study results to client
- Engage with clients to gather data and reporting requirements to ensure efficient delivery of custom reporting. Work with Python developers to automate workflows to create custom reporting
Otta's take
Xav Kearney
CTO of Otta
Although Doctors may seem like superheroes some times, they still require help and advice when their knowledge doesn't stretch far enough. However, finding the right expert to ask is tricky, and even then, discussing patient information is filled with possible negative repercussions for doctors.
Sermo provides a social platform where doctors can share and discuss medical problems anonymously. It’s a fun, secure, and relaxing place where doctors can speak without repercussions, with features including networking tools, advanced ML for content relevancy, and ways for doctors to earn through real-time market research surveys.
Having established itself in the space, and after a 2019 overhaul of the platform to improve usability, the company appears to have been focussed on expanding its reach. To this end, Sermo recently acquired Payer Access (an insights provider with access to payers and clinicians) and Charter Oak (a healthcare research company) to gain better access to payers and oncologists.
Insights
Few candidates hear
back within 2 weeks
50% female employees
25% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2013
$35m
EARLY VC
Sep 2011
$25m
EARLY VC
Total funding: $101m
Company benefits
- 23 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
Company values
- Respect - We lead by example, showing respect for oneself, one another, our community, our clients, our healthcare professionals, and our environment
- Trust - We foster an environment where trust and openness are the norm, where one’s needs and views are listened to and in which everyone feels valued. We are willing to share, to ask, be vulnerable and courageous
- Collaboration - Teamwork is at the core of the success of our community. Our focus on execution and collaboration ensures that we keep our promises to each other and to our clients
- Purpose - Day in and day out, we’re working to improve and advance healthcare globally by connecting practitioners and industry leaders through our ecosystem. We get creative in all aspects of our work to bring fresh solutions to the healthcare community
Company HQ
Lower Manhattan, New York, NY
Articles
Founders
Peter Kirk
(CEO)BA in Finance from Appalachian State University. Masters in Finance from the London Business School. Previously Founder and CEO of WorldOne
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