Manager of Machine Learning Engineering, Smarsh
$180-210k
Cloud-based archiving and compliance solutions
Open for applications
Cloud-based archiving and compliance solutions
1001+ employees
Open for applications
$180-210k
1001+ employees
Company mission
To enable customers to take advantage of the latest communication and collaboration tools, while staying ahead of compliance risk.
Role
Who you are
- Good experience and Proficiency with JVM language (Java/Kotlin) and experience in Python
- Experience in NLP, ML-Ops and data pipelines
- Experience with ML frameworks/libraries such as TensorFlow, PyTorch, scikit-learn
- Strong understanding of ML Algorithms, Statistical techniques, and data analysis methodologies
- Experience with Data processing, feature engineering and model evaluation techniques
- Experience in cloud platforms like Amazon Web Services & Google Cloud
- Experience with Amazon Sagemaker and Jupyter Notebooks
- Experience with Model Servers such as Triton Inference server
- Experience working in AI/ML based Analytics products
- Experience in microservices & event-driven architecture
- Exposure and experience in building ML applications/services with cloud scalability
- Experience in Kafka and RDBMS such as MySQL & Postgres
- Proficient in containerized platforms like Docker, Helm & Kubernetes
- Experience in CI/CD tools like Bamboo, ArgoCD
- Experience in Prometheus & Grafana
- Proficient in API design
- Proficient in working with distributed systems
What the job involves
- Cognition Analytics team is a part of the Cognition Product development team, building Analytic services using the models built by Data Science & Research teams
- As an MLE Manager, you will be responsible for both technical leadership and people management, with a focus on driving the development, deployment and support of advanced analytics that deliver communications intelligence driving actionable insights as part of our FinTech and RegTech Product portfolio
- You will work closely with cross-functional teams to understand business objectives collaborating with product managers, data scientists and other stakeholders to innovate and deliver high quality, secure and resilient cloud based SaaS Analytic solutions
- Collaborate with data scientists, software engineers and other stakeholders to design dynamically scalable and efficient Analytic services leveraging in-house and third-party models
- Lead by example by actively contributing to design, development, and support of Analytic services in production environments following Smarsh standard Engineering methodology and processes
- Provide Technical guidance and mentorship to team members fostering culture of learning and innovation
- Communicate updates and risks proactively on the progress of team’s commitments to key stakeholders and aligning with overall business objectives
- Championing Quality of Product and Service adopting standards, methods, metrics, and processes ensuring continuous assessment, learning and improvement
- Product mindset while being aware and addressing customer challenges and business needs
- Manage a team of ML engineers including hiring, mentoring and performance management
- Manage multiple teams across geographic regions
- Set clear goals and expectations for the team and provide regular feedback and support to help team members achieve objectives
- Identify opportunities for professional development and growth for team members and support their career advancement within the organization
- Foster cross collaboration, promoting knowledge sharing aligning to OneSmarsh
- Collaborate with peer engineering leaders influencing outcomes with-in and outside team
- Can weigh the pros and cons of various solutions and propose the best path
- Recognize issue patterns and implement proactive measures to address the root causes
- Manage task lifecycle using tools like JIRA
- Participate in internal & external code reviews, provide feedback for continuous improvement
- Influence, Establish and Sustain Best Practices
- Actively participate in team agile ceremonies and provide valuable inputs
- Other duties as assigned
Our take
The emergence of new digital communication technologies provides businesses with a great opportunity for growth. But regulated businesses need to ensure they carry out communications monitoring, archiving, and compliance to stay on the right side of regulators. This can be difficult to do with new tech - to the extent that some businesses are hesitant to adopt it at all.
Of course, there’s a substantial appetite for ways to get around this obstacle and therefore reap the business benefits of modern comms. Smarsh provides just that, with its suite of archive, storage, and monitoring tools. In the two decades since its founding, the platform has netted over 6,500 clients including top worldwide banks, brokerage firms, insurers, registered investment advisors, and state and local government agencies in the US.
This puts Smarsh in a formidable position going forward. The issue the company addresses is only getting more acute as the volume of communications increases, more tech is brought to market, and the hybrid work model pushes more communications online. Smarsh’s extensive, top-tier global reach will help it field this growing market opportunity.
Freddie
Company Specialist
Insights
Company
Funding (2 rounds)
May 2015
$28m
LATE VC
Sep 2007
$15.6m
LATE VC
Total funding: $43.6m
Company benefits
- Healthcare insurance: We provide medical, dental and vision insurance and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses
- Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a "take-what-you-need" time off policy as well as flexible work arrangements
- Recognition: We're big on kudos for a job well done. Our employee recognition program enables co-workers to nominate their peers who best embody our core values for recognition
- Life and disability insurance: Fully paid life and disability insurance coverage is provided from the day you start your job
- Wellness program: You're happier when you're healthier. So we reimburse a portion of employees' monthly health club expenses
- Retirement savings: We match a percentage of your retirement savings contributions. Smarsh employer match invests immediately, so it's yours from day one
- Sabbatical: The Smarsh sabbatical program provides a time to recharge, study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service
- Giving back: Through our community partnership program, Full Circle, employees make a positive difference and receive paid time off for Full Circle activities so they can support the organizations that matter most to them
- Employee assistance program: We offer free and confidential assessments, short-term counseling, referrals and follow-up services to employees for personal or work-related issues to support their mental and emotional well-being
- Cellphones: To support our mobile and geographically dispersed workforce, we offer corporate cellular plan discounts with both AT&T and T-Mobile
- Getting here and home: Biking and taking public transit to work is not only cool but a smart and green thing to do. Smarsh proudly reimburses for monthly transit costs and biking expenses
- Parental leave: We want to support our colleagues who are starting a family. Smarsh offers paid leave to help you welcome your new bundle(s) of joy into the world
Company values
- We lead with excellence
- We own the outcome
- We act as one Smarsh
Company HQ
Portland Downtown, Portland, OR
Articles
Leadership
Stephen Marsh
(Founder)Previously worked on capital market systems at Fidelity Investments, and then moved to a Senior Product Manager role at CCBN. They are also a board member at The Wild, Asset Compliance Inc., and ComplySci.
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