Commercial Strategy Associate, Wayfair

Summer 2024 Start

Salary not provided
Entry level
Boston

4 days a week in office

Wayfair

A global online homeware marketplace

Job no longer available

Wayfair

A global online homeware marketplace

1001+ employees

B2CRetailLifestyleMarketplaceInterior designFurnitureHome improvementeCommerce

Job no longer available

Salary not provided
Entry level
Boston

4 days a week in office

1001+ employees

B2CRetailLifestyleMarketplaceInterior designFurnitureHome improvementeCommerce

Company mission

To help everyone, anywhere create their feeling of home.

Role

Who you are

  • Bachelor’s degree earned by date of hire
  • Data and process-oriented, comfortable learning data analysis tools
  • Excellent communication skills, both written and verbal
  • A desire to win and steer collaboration cross functionally
  • Passionate about the customer with an interest in understanding and driving user behavior
  • Demonstrated ability to thrive as part of a team or individually
  • An entrepreneurial spirit and mindset
  • Comfortable in a fast-paced, dynamic environment
  • Experience in Excel is a plus

What the job involves

  • Commercial Strategy Associates will have the opportunity to gain experience in core areas at the center of our customer experience and contribute directly to the growth and success of the company
  • This is an ideal opportunity for individuals who are passionate about commercial business and seeking to enter the tech space for the first time and jump start a career at Wayfair
  • Analyze data, trends, and use resources to improve the quality of our product catalog in order to increase customer satisfaction, trust, and site conversion rates; researching categories and vendors to build out selection
  • Create cross-functional partnerships to advance your category through merchandising, promotions, marketing, on-trend product selection, effective pricing and profitability, and operational excellence
  • Build key supplier relationships to enable successful negotiations and push towards a best-in-class customer experience
  • Leverage data to analyze the competitive environment, report on performance trends, and develop business cases for strategic initiatives
  • Represent Wayfair at various offsite events such as trade shows
  • Manage communication with internal and external stakeholders
  • You’ll be responsible for owning and maintaining Wayfair’s vast e-commerce catalog, executing strategy for product categories and managing supplier relationships, and continually improving the customer’s on-site shopping experience

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Insights

-14% employee growth in 12 months

Company

Our take

Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.

Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.

With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.

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Kirsty

Company Specialist at Welcome to the Jungle