Manager of Accounts Receivable, Spring Health

$101.6-127k

+ Stock options

Excel
Salesforce
GSuite
NetSuite
Mid and Senior level
New York
Spring Health

Personalized mental healthcare

Job no longer available

Spring Health

Personalized mental healthcare

1001+ employees

B2BEnterpriseMental healthMachine LearningSaaS

Job no longer available

$101.6-127k

+ Stock options

Excel
Salesforce
GSuite
NetSuite
Mid and Senior level
New York

1001+ employees

B2BEnterpriseMental healthMachine LearningSaaS

Company mission

To eliminate every barrier to mental health.

Role

Who you are

  • The ideal candidate will thrive in a startup environment, exhibit strong problem-solving skills, and have a passion for building scalable and efficient financial processes
  • Bachelor’s degree in Accounting, Finance, or a related field
  • Minimum of 4 years of experience in accounts receivable management, with at least 1 year in a supervisory role
  • Strong knowledge of accounting principles and financial reporting
  • Proficiency in Netsuite, Salesforce, GoogleSuite, Excel
  • Excellent leadership and communication skills
  • Strong analytical and problem-solving abilities
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment

What the job involves

  • The Accounts Receivable Manager will play a crucial role in shaping and optimizing our accounts receivable processes to support our rapid growth
  • Team Leadership:
  • Lead, and mentor a high-performing AR team
  • Conduct regular team meetings and performance reviews
  • Foster a collaborative and positive work environment
  • Accounts Receivable Management:
  • Oversee the day-to-day operations of the AR department, including invoicing, collections, cash applications, and AR reporting to management
  • Ensure accurate and timely processing of invoices and receipts
  • Monitor AR aging reports and collaborate with our customer success team to implement strategies to reduce aged balances
  • Process Improvement:
  • Design and implement scalable AR processes to support the company’s rapid growth.
  • Continuously assess and refine AR workflows to improve efficiency and accuracy
  • Collaborate with other business stakeholders to develop or refine AR workflow and processes
  • Customer Relations:
  • Maintain strong relationships with customers to facilitate prompt payment and resolution of any billing issues
  • Handle escalated customer inquiries and disputes professionally and promptly
  • Collaborate with sales and customer success teams to address and resolve customer concerns
  • Financial Reporting:
  • Prepare and analyze AR reports, including aging reports, collection forecasts, and cash flow projections
  • Present AR metrics and trends to senior management
  • Ensure compliance with company policies and accounting standards
  • What success looks like in this role:
  • Timely and accurate billing to our Customers
  • Ensuring the team meets their KPIs
  • Successful coordination with cross functional teams to ensure customer inquiries are resolved in a timely and effective manner
  • Identify areas of efficiency and improvement for the team to be able to automate and scale overall solutions

Our take

Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalized, failing to deliver the personalized mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.

Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalized care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.

The behavioral health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasizing the right type of care for each individual. With substantial funding raised, Spring Health is well-positioned to continue its innovative approach to mental health services.

Freddie headshot

Freddie

Company Specialist

Insights

Led by a woman
Top investors

Some candidates hear
back within 2 weeks

77% employee growth in 12 months

Company

Funding (last 2 of 8 rounds)

Jul 2024

$100m

SERIES E

Apr 2023

$71m

LATE VC

Total funding: $465.1m

Company benefits

  • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
  • 10 allocated sick days per year
  • Flexible paid time off in addition to 12 paid holidays throughout the year
  • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
  • Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
  • 4-4.5 months of fully paid parental leave
  • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
  • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
  • On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
  • Employer sponsored 401(k) match of up to 2% after 90 days of employment
  • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
  • Focus Fridays: no meetings, no distractions, just time for you to get work done
  • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
  • Up to $1,000 Professional Development Reimbursement per calendar year
  • $200 per year donation matching to support your favorite causes

Company values

  • Members come first
  • Move fast to change lives
  • Take ownership
  • Embrace diverse teams & perspectives
  • Science will win
  • Candor with care

Company HQ

Flatiron District, New York, NY

Founders

Adam Chekroud

(Co-Founder)

Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.

April Koh

(Co-Founder & CEO)

Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.

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