Senior Corporate Communications Manager, Trainline

French Speaker

Salary not provided
Senior and Expert level
London

2+ days a week in office

Trainline

Europe's leading rail ticketing platform

Job no longer available

Trainline

Europe's leading rail ticketing platform

1001+ employees

B2CB2BTravelSustainabilityTransporteCommerce

Job no longer available

Salary not provided
Senior and Expert level
London

2+ days a week in office

1001+ employees

B2CB2BTravelSustainabilityTransporteCommerce

Company mission

Trainline is proud to be Europe's leading rail and coach platform - a tech company with a mission to make train travel as smooth as possible to allow travellers to make greener travel choices.

Role

Who you are

  • We are looking for a highly motivated person who has experience in developing communications strategy, together with implementing corporate campaigns, which deliver media coverage in business, economic, tech and travel titles
  • You will have experience of working with media in different European markets including France and Germany
  • Bi-lingual in French and English; German is a plus
  • Significant and proven experience in Corporate Communications
  • Direct experience of working in/with a fast-growing tech company
  • Experience of developing strategic campaigns with ability to balance strategic and executional priorities
  • PR experience working in different European markets, particularly France and Germany
  • Experience of working in-house at a public-listed company
  • Experience of working cross-functionally with a range of teams based in different geographies
  • Experience in managing crisis communications
  • Experience of managing PR agency teams

What the job involves

  • Based in Paris OR London; We are looking for an experienced Senior Corporate Communications Manager, Europe, to help us build Trainline’s reputation as a fast-growing European tech business, innovating for the benefit of our customers, our carrier partners, society and the environment
  • This role will lead strategic communications and corporate campaign execution for Trainline in Europe, aligned with our business narrative and objectives, with an initial focus on France and Germany
  • Based in either Paris or London, you will work closely with different teams across the business including public affairs, commercial marketing, social media, customer support, legal, HR, investor relations, our Business-to-Business (B2B) and technology teams, as well with senior executives within the business
  • Lead Trainline’s communications strategy in France and Germany, working closely with the Head of Communications
  • With the support of local corporate communications agencies, lead on the creation and execution of impactful corporate campaigns
  • Work closely with the broader Trainline communications team to ensure consistency of our corporate messaging and alignment to business objectives
  • Agree campaign impact measurement metrics and track and report
  • Be a trusted partner to senior leadership in Europe, supporting them with communications and training them on message delivery
  • Assess speaking engagement opportunities for senior leadership in France and Germany, and manage those opportunities from decision-point through to the event itself
  • Build relations with relevant influential media in key markets, juggling a combination of proactive and reactive communications that protect and enhance our reputation
  • Oversee our European press office, particularly for French and German markets
  • Handle crisis communications, proactively spotting potential reputational issues and responding swiftly to them
  • Manage corporate PR agency relationships in key markets, sharing campaign learnings and experience across markets where relevant
  • Monitor and report on Trainline and relevant industry media coverage, keeping the business on the pulse of relevant breaking news
  • Manage European corporate communications budget

Salary benchmarks

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Insights

Led by a woman

42% female employees

14% employee growth in 12 months

Company

Company benefits

  • Flexible working (40% min office attendance)
  • Cycle to work scheme
  • Discounted gym memberships through Wellhub
  • Private Health and Dental Insurance
  • Enhanced Pension (matched contributions)
  • Income Protection
  • Share Incentive Plan (buy one get one free)
  • Learning budget
  • Primary & Secondary Caregiver Leave
  • Shared Parental Leave
  • Enhanced sick pay
  • Free Perkbox subscription
  • Electric Vehicle Salary Sacrifice Scheme
  • YellowNest - Subsidised Childcare Fees
  • Work from Abroad

Our take

Trainline make it super easy to book transport tickets. Its app is intuitive and well designed and its even pioneering paperless travel, allowing users to store their tickets in the app.

Its hyper focused on customer experience and has a product culture of fast iteration to deliver great outcomes for customers.

Its customers make 170,000 journeys a day and it sell 200 tickets a minute.

Its continuing to innovate to stay ahead, using machine learning to predict price movements and integrating with Siri and Google Assistant so people can buy tickets just by speaking to their phone.

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Steph

Company Specialist at Welcome to the Jungle