Sales Associate, Brilliant Earth
The targeted budget for this position is $25/hour. + Sales Incentives Program + Bonuses
Office located in Palo Alto, CA
Sustainable and inclusive fine jewelry
Job no longer available
Sustainable and inclusive fine jewelry
501-1000 employees
Job no longer available
The targeted budget for this position is $25/hour. + Sales Incentives Program + Bonuses
Office located in Palo Alto, CA
501-1000 employees
Company mission
To cultivate a more transparent, sustainable, compassionate & inclusive jewelry industry.
Role
Who you are
- A passion for the customer
- A drive to exceed goals
- A keen eye for details
- Clear and concise communication
- A team player mindset
What the job involves
- As a Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, and live-chat!
- These team members assist our customers in finding their best jewelry match from our luxury product line
- Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options, creating memorable and personalized experiences for each customer
- Proactively manage and respond to a high-volume of leads and active customers to achieve sales targets
- Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry
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Insights
Company
Company benefits
- Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!
- 401k match. We know that saving for the future is important. That's why we offer a generous 401k match
- Paid Time Off. We know it is important to recharge and relax- you’ll accrue 3 weeks of PTO in your first year
- Disability and Life insurance. 100% employer-paid
- Pre-Tax Commuter Benefits
- Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings
- Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry
- Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling
- Giving Back and Volunteer Opportunities. In additional to our giving back programs, our teams support local initiatives and spend time together by volunteering
Our take
Brilliant Earth has been working since 2005 to provide luxury, ethically sourced jewellery direct to consumers. The company specializes in diamonds from Canada, Botswana and Russia, and successfully went public in 2021.
Sourcing conflict-free gemstones is an increasing priority in jewelry purchasing, especially for Brilliant Earth’s predominantly Millennial and Gen Z customer base. This may prove interesting terrain to navigate: whilst these generations are more inclined towards eCommerce, high-end jewelry shoppers have proven resistant to shopping online. So Brilliant Earth may need to maintain its brick-and-mortar showrooms.
Scaling up their online presence, however, may help them net a good share of what continues to be a highly fragmented market. Much may depend going forward on how far luxury jewelry customers are willing to make the digital switch in their purchasing habits. With companies like Signet Jewelers reporting substantial boosts in eCommerce sales, there may yet be an appetite for it, and Brilliant Earth's IPO in 2021 has helped it gain wider recognition.
Kirsty
Company Specialist at Welcome to the Jungle