Strategy & Operations Manager, DoorDash

$128.9-214.8k

+ Equity. Salary dependent on location.

Senior and Expert level
Denver
Los Angeles
New York
San Francisco Bay Area
DoorDash

Local food delivery platform

Job no longer available

DoorDash

Local food delivery platform

1001+ employees

B2CB2BMarketplaceFoodConsumer GoodsDeliveryeCommerce

Job no longer available

$128.9-214.8k

+ Equity. Salary dependent on location.

Senior and Expert level
Denver
Los Angeles
New York
San Francisco Bay Area

1001+ employees

B2CB2BMarketplaceFoodConsumer GoodsDeliveryeCommerce

Company mission

To empower local economies by connecting food lovers with great local restaurants

Role

Who you are

  • The ideal candidate for this role should be a self-starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution while obtaining cross-functional buy-in to achieve Drive’s strategic goals
  • You imagine, develop, and execute on workstreams from start to completion with little oversight
  • You are resourceful and can engage other teams and resources to independently figure out answers to nebulous questions
  • You oscillate easily from strategic considerations to tactical execution
  • Are a self-starter who is energized by a difficult problem
  • Have a passion for building
  • You display extreme ownership across every workstream while ruthlessly prioritizing what will actually move the needle
  • You maintain a careful balance between attention to detail and swift execution
  • You operate comfortably in ambiguous environments while maintaining a strong bias for action
  • You communicate precisely dependent on audience and level of detail necessary to share
  • You collaborate effectively with cross-functional team members across the organization
  • You represents the DoorDash brand with humility and a customer-first mindset
  • Experience in a complex or high-growth environment required
  • 6+ years of relevant experience

What the job involves

  • DoorDash Drive is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and abroad. DoorDash Drive allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first-party experiences
  • As part of the Drive team, the Manager will have the opportunity to help define, test and scale Drive’s next biggest bets
  • As a Manager for DoorDash Drive’s team, you will play a critical role in driving the growth and success of our delivery service
  • You will be responsible for identifying new growth opportunities, incubating them, proving market-fit and running the go-to-market
  • Lead high visibility, cross-functional projects that address Drive’s most unique and challenging questions
  • Grow a high-potential offering within a high-growth business
  • Analyze complex data sets paired with partner team feedback to provide insights and recommendations to our leadership
  • Steer the Drive product roadmap informed by quantitative analysis and qualitative merchant feedback
  • Execute product testing and roll-outs on the ground with merchant partners
  • Collaborate with stakeholders across DoorDash to align company-wide resources to refine platform capabilities

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.

To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.

However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.

Insights

Top investors

Some candidates hear
back within 2 weeks

13% employee growth in 12 months

Company

Funding (last 2 of 11 rounds)

Jun 2020

$400m

SERIES H

Nov 2019

$100m

SERIES G

Total funding: $2.5bn

Company benefits

  • Company stock options
  • Work from home stipend
  • Unlimited paid time off policy
  • Work from home opportunities
  • Health insurance

Company values

  • We are doers
  • We are learners
  • We are leaders
  • We are one team

Company HQ

Mid-Market, San Francisco, CA

Founders

Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.

Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.

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