Senior DevOps Engineer, Moveworks
$180-249k
+ Equity
Enterprise-built conversational AI platform
Open for applications
Enterprise-built conversational AI platform
501-1000 employees
Open for applications
$180-249k
+ Equity
501-1000 employees
Company mission
To make getting instant help at work effortless for employees.
Role
Who you are
- Track record of managing and optimizing CI/CD pipelines with large impact (100+ eng)
- Has operated significant CI/CD infra service like Jenkins / Argo CD / Github Actions / CircleCI etc
- Working knowledge of a programming language. Preferably one of python/golang
- Working knowledge of kubernetes
- An appetite for working at a startup pace on challenging problems with a high degree of ownership. Comfortable with poorly defined problems. Prioritize actions in face of uncertainty
- Understanding of infra security practices
- 8+ years of overall experience, with 3+ years of experience in CI/CD
- Experience designing and building cloud infrastructure with extensive experience in managing AWS security groups, IAM roles, Elastic Load Balancers, Cloud Formation, and other AWS services
- Strong knowledge of VPN, AWS VPC, DNS, etc. and experience in troubleshooting network issues
- Comfortability with tools such as Jenkins, Terraform, Ansible, Helm, etc
What the job involves
- We are looking for a passionate Sr. / Staff DevOps engineer to join our team
- As a member of the DevOps team, you will be responsible for architecting and managing Moveworks AI cloud infrastructure and strategy. As Moveworks grows fast, the DevOps team is tasked with designing and operating resilient and secure cloud and CI/CD infrastructure that allows our product to operate reliably and our engineering teams to build and release customer facing features very rapidly
- Closely work with platform, machine learning, search, data, and frontend teams, understand their DevOps and infrastructure needs, influence DevOps roadmap, and lead as well as execute on various projects
- Design, build, and manage the Moveworks multi-tenant AWS cloud infrastructure ensuring scalability, performance, observability, resilience, and cost optimization
- Own all Kubernetes clusters and service deployments
- Improve observability and reliability of Moveworks systems by managing monitoring and alerting infrastructure (Prometheus, Grafana, PagerDuty, etc.)
- Build and manage CI/CD pipelines with infrastructure as code and full automation to provision and manage Moveworks application stack across different environments
- Design and manage networking infrastructure with best in class security practices at multiple Moveworks office sites
- Work with Moveworks’ security team on enhancing the privacy and security posture of the Moveworks infrastructure
Our take
Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.
In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.
Competitors such as Electric offer similar automated IT support services, but Moveworks has invested heavily into creating an AI system that is conversational and easy to use. Automated solutions with machine learning capabilities can also identify cost-saving opportunities. When unused software licenses are estimated to cost companies billions of dollars a year, there is money to be made by identifying and removing these avoidable costs through AI.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2021
$200m
SERIES C
Nov 2019
$75m
SERIES B
Total funding: $305m
Company benefits
- Fully paid medical, dental, and vision coverage with no premiums
- Fully paid short-term disability, long-term disability, and life insurance
- Free daily meals
- Unlimited PTO
- Unlimited paid sick days
- 16 weeks of 100% paid parental leave
- Medical, family care, and military leave
- Competitive salary — we’re one of the best-paying companies in the Bay Area
- 401(k) with matching
- Equity and stock options
- Commuter and parking benefits
Company HQ
Mountain View, CA
Articles
Founders
Bhavin Shah
(CEO)After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.
Vaibhav Nivargi
(CTO)Vaibhav started their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.
Varun Singh
(President)Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.
Jiang Chen
(CTO of AI)Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.
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