Senior Site Reliability Engineer, ClickUp
$160-205k
+ Equity
More information about location
Workplace productivity platform
Job no longer available
Workplace productivity platform
1001+ employees
Job no longer available
$160-205k
+ Equity
More information about location
1001+ employees
Company mission
To save people time by making the world more productive.
Role
Who you are
- We are looking for driven and innovative software engineers with strong site reliability engineering (SRE) discipline or interest in this area to help us make ClickUp the "one app to rule them all"
- If you are a rockstar engineer with an entrepreneurial and high-paced mindset who are ready to own, drive and tackle some of the most complex problems there are out there we would love to hear from you!
- Software engineering: At the very core, we are looking strong software engineers with operational, infrastructural or SRE mentality who can design and build systems for platform and infrastructure layers
- Cloud experience: Production working experience in a major cloud environment around doing CI/CD deployments, using managed services, bootstrapping and provisioning services via infrastructure-as-code (IAC) systems, automations and operations
- Infrastructure Management: You have worked with and managed production grade infrastructure with IaC tools or configuration management tools
- Operating systems: Strong knowledge of *nix based operating systems, their internals and advanced troubleshooting commands
- Compute: Experience of working with VMs, containers and container orchestration systems
- Database: Experience of working with RDBMS and NoSQL storage solutions within production capacity and know your way around running and inspecting queries. A good understanding of indexing, locking, replication and sharding are a bonus!
- Observability: You have worked with logging, monitoring and alerting tools before and you know how logs are collected, aggregated and injected. You have set up monitors and alerts for production services and know your way around concepts such as SLOs and SLIs
- Bonus points: We believe strong engineers can pick up any technologies and tools fast and hit the ground up running. Therefore, we avoid listing specific technologies. However, if you have worked with at least one of the technologies we have in our stack that would definitely be a bonus point
- CloudFormation/CDK, ECS, ElasticBeanstalk
- PostgreSQL, DynamoDB, AuroraDB
- Typescript or any JavaScript based framework
What the job involves
- As an SRE at ClickUp, your primary roles will be improving the stability, availability and reliability of our globally distributed and cloud-based infrastructure that powers our app for thousands of users daily
- Build a deep understanding of how ClickUp's systems behave, scale, interact and fail, and use that insight to identity risks and opportunities for remediation
- Own, drive and improve the incident management process across engineering org and participate in the team's follow-the-sun model
- Define SLOs and SLIs for all of our services and introduce error budgeting
- Own and improve our observability on all of our services
- Build software solutions to enable reliability and operability of large scale distributed systems handling petabytes of data and serving
- Build tools and automation to eliminate toil and reduce operational overhead. Create frameworks, processes and best practices to be used across ClickUp Engineering
- Automate critical portions of ClickUp engineering processes, to minimize risk and maximize the speed of innovation
- Manage capacity and performance to help scale our infrastructure both on public and private clouds around the world
Our take
Clickup provides a set of professional tools for collaborative project management, spreadsheets, document processing and workplace communication which are accessed from a single platform. In contrast to most of the austere, pared-back tools you might find in the workplace, it takes a playful approach, with its programs looking more like fun consumer-focused apps while still being fully-featured.
The company isn't alone in the workplace productivity market, counting Asana, Jira, Slack, and Monday among just a few of its competitors. However its advantage comes from its unified platform which encourages users to stay in ClickUp's ecosystem rather than look outside for other tools. Indeed, the vast majority of its users utilise three or more of its products. This has led to strong success in its market, with over 800,000 teams using the platform in enterprises such as IBM, logitech and Spotify.
ClickUp has been the beneficiary of a significant amount of investment, which it has used to develop its product and expand internationally. As it grows its footprint in Asia and Europe, where nearly half of its customers are based, it has also unveiled a new version of its platform which integrates AI writing and advanced search tools. The company is well poised to deliver on its vision of becoming the one app to replace them all.
Freddie
Company Specialist
Insights
Few candidates hear
back within 2 weeks
10% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2021
$400m
SERIES C
Dec 2020
$100m
SERIES B
Total funding: $537.2m
Company benefits
- 16" MacBook Pro
- Moving Expenses
- $200/mo commuter benefits
- Team lunches each week
- 401(k) match up to 2%
- Unlimited snacks, kombucha, and cold brew
- Health insurance
- Dental insurance
- ClickUp swag
- Teammate recognition rewards
- Flexible PTO
Company values
- Deliver the best customer experience, period
- Grow 1% everyday
- Work hard and be an owner
- Normal sucks
- Pay it forward with random acts of kindess
- Have fun, find joy, be you
- Be transparent and direct with optimism
Company HQ
East Village, San Diego, CA
Articles
Leadership
Alex Yurkowski
(CTO)Previously co-founded Mango Technologies. Experience as a Software Engineer for IBM and as an iOS Developer for Notre Dame Research Group.
Zeb Evans
(CEO)Previously co-founded Fast Followerz and spent one year as a Monorail Driver for Walt Disney World.
Share this job
View 21 more jobs at ClickUp