Product Manager, EverCommerce
$130-150k
More information about location
Integrated SaaS solutions
Job no longer available
Integrated SaaS solutions
1001+ employees
Job no longer available
$130-150k
More information about location
1001+ employees
Company mission
To transform commerce for the service economy.
Role
Who you are
- 7+ years of experience in product management
- Proven track record of successfully building new products
- Strong product management skills, including product strategy, prioritization, and customer discovery
- Excellent problem-solving skills and ability to make data-informed decisions in situations with high uncertainty
- Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams
- Experience with user research and usability testing
- Strong technical background
- Background in serving SMBs, particularly in the home services sector
- Experience collaborating with vendors/partners and developing marketplace solutions
What the job involves
- We're seeking a customer-focused Product Manager to lead EverPro Edge, a solution tailored for SMBs in various industries and growth stages, aimed at helping them save, learn, and grow
- Our mission is to empower businesses to thrive through a personalized, engaging experience tailored to their interests, needs, and industry
- As a pivotal player in shaping EverPro Edge's trajectory within EverCommerce, you'll have opportunities for professional development and to make a lasting impact across the organization
- In this role, you will be responsible for driving product strategy, development, and execution to effectively address SMB needs
- This involves collaborating cross-functionally, conducting comprehensive user and market research, and translating insights into actionable plans. Your primary objective is to cultivate a bespoke platform that enables EverCommerce's customers to attain business success while earning rewards
- Develop and communicate the product vision, strategy, and roadmap in alignment with business goals and market needs
- Act as the primary evangelist for the product, advocating internally and externally to drive awareness and adoption
- Deeply understand vendor needs to craft a balanced experience that fulfills the requirements of both users and vendors within the platform
- Harness cutting-edge technology to implement a recommendation and matching system, enriching user experience and outcomes through advanced algorithms and analytics
- Conduct market research, competitive analysis, and gather customer feedback to identify market trends, opportunities, and user needs
- Define and prioritize product features and requirements based on customer feedback, business priorities, and technical feasibility
- Collaborate with cross-functional teams including engineering, design, marketing, support, and sales to ensure alignment and successful product delivery
- Manage the product development lifecycle from ideation to launch, ensuring timely delivery of high-quality products
- Lead Agile methodologies within the team, fostering efficiency and meeting Key Results with a strong emphasis on delivering customer value incrementally
- Utilize principles like behavioral economics to organically encourage positive end-user behavior
- Establish, track, and analyze metrics and key performance indicators (KPIs) to measure the success and impact of the product
Otta's take
Theo Margolius
COO of Otta
Denver-based EverCommerce is a service commerce platform that offers vertically tailored SaaS solutions for more than half a million global service-based SMBs. Its goal is to accelerate digital transformation across various industries within the service economy, which has proved to have done when considering its recent growth in customers.
The company, which specializes in Home Services, Health Services and Fitness & Wellness Services, serves to accelerate growth, streamline operations and increase retention. By automating these processes, EverCommerce enables clients to focus on simply growing their businesses. Despite increased macroeconomic headwinds in recent years, affecting the marketing services solutions, the company still delivers double-digit growth and solid profitability.
In 2021, EverCommerce acquired DrChrono and through this both companies are able to share their commitment to helping SMEs thrive. In fact, EverCommerce has become somewhat of a beast in its trade having acquired almost 30 companies, multiple in each year. This has enabled it to adopt a broad array of features to offer its growing customer base
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2020
$20m
GROWTH EQUITY VC
Apr 2017
$12m
SERIES A
Total funding: $36.2m
Company benefits
- Flexibility to work where/how you want – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
Company values
- We hold each other accountable for treating everyone with respect. Kindness is at the heart of who we are
- We are united. We win, fail, and grow as a team. We believe teamwork does make the dream work
- We embrace diversity and inclusion. Inclusivity fuels innovation, enriches experiences, and promotes belonging
- We are a team of perpetual learners motivated to grow ourselves and the company. We strive to do and be better
- We welcome new ideas and are energized by transformation that drives innovation, and our collective growth
- We serve the needs of our customers, focusing on excellence and innovation. When they succeed, we succeed
- We empower our team to do their work in the environment that is best suited for their role and enables company success
Company HQ
River North Art District, Denver, CO
Articles
Founders
Matthew Feierstein
(President & COO)Former President at PaySimple. They were also the COO at Pronto.
Chris Alaimo
(CTO)They have extensive history as a VP of Engineering at various companies. Former CTO at PaySimple.
Eric Remer
(CEO)Co-founded I-Behavior, Conclave Group LLC and PaySimple.
Salary benchmarks
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