Senior Director of Software Engineering, Upland

Salary not provided
Expert level
Remote from Canada
Upland

Cloud-based tools for digital transformation

Job no longer available

Upland

Cloud-based tools for digital transformation

1001+ employees

B2BBusiness IntelligenceSaaSAutomation

Job no longer available

Salary not provided
Expert level
Remote from Canada

1001+ employees

B2BBusiness IntelligenceSaaSAutomation

Company mission

To deliver software to the doers, the deliverers, and the day-to-day heroes of real-life business.

Role

Who you are

  • 10+ years of engineering experience, including 5+ years in a senior leadership role within SaaS organizations
  • Proven success managing multiple product/platform teams in a complex, fast-moving environment
  • Strong technical foundation—cloud-native systems, architecture, secure development and modern software development practices
  • Experience working with full R&D organizations: software development, architecture, QA, and automation
  • Ability to lead through influence, resolve team dynamics, and manage performance effectively
  • Strong business acumen and budget/resource management experience
  • Excellent communication and collaboration skills

What the job involves

  • We’re looking for a seasoned and strategic Director of Software Engineering to lead multiple product engineering teams across five unique SaaS platforms
  • This is a high-impact leadership role for someone who is deeply technical, thrives in a fast-paced environment, and is passionate about building high-quality software that puts customer experience at the center
  • Lead Engineering Across Multiple Platforms: Manage and support cross-functional teams working across a variety of tech stacks and domains. You’ll provide clear technical direction and ensure engineering best practices are consistently applied
  • Champion Customer Experience: Build products that are reliable, scalable, and intuitive, always keeping customer needs and feedback at the forefront
  • Promote Engineering Excellence: Foster a culture of accountability, quality, and continuous learning. Mentor senior engineers and managers, and drive performance through clear expectations and strong support
  • Be a Strategic Partner: Represent R&D in cross-functional conversations with Product Management, Sales, and Customer Success. Align technical execution with business objectives and customer outcomes
  • Drive Delivery and Innovation: Ensure products are delivered on time, with high quality. Encourage innovation, and find creative ways to invest in both people and product—even in lean cycles
  • Navigate Complexity: With five platforms and varied tech stacks, context-switching is constant. You’ll need to prioritize effectively, move quickly, and guide your teams with clarity

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Insights

Top investors

10% employee growth in 12 months

Company

Funding (last 2 of 8 rounds)

Mar 2016

$1m

SEED

Jan 2014

$15m

GROWTH EQUITY VC

Total funding: $48.2m

Our take

The global cloud computing size is huge and expected to grow 15.7% from 2022 to 2030. Cloud management software companies are constantly innovating with evolving products to keep up with our ever-growing reliance on tech. Upland is a well-established leader in enterprise software providing cloud-based tools.

The company has developed several products over the years, now offering a powerful cloud software library of 25 products. Each product aids the digital transformation of companies, encouraging businesses to step away from home-grown methods and accelerate workflow through cloud-based methods. A more recent innovation from the company is Upland Ingenius, combining computer telephony integration (CTI) and customer relationship management (CRM) to support efficient and tailored communication with customers by analysing and organising data.

Upland has attracted over 10,000 companies, including the likes of Pepsico and Tableau. An exciting investment from HGGC in 2022 means the company can continue to scale and strengthen its products' capabilities. This will be key for Upland to retain its competitive edge as a leader in the cloud computing market.

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Steph

Company Specialist at Welcome to the Jungle