Director of Product Marketing, Jobber
+Stock options
Job tracking & customer management
Be an early applicant
Job tracking & customer management
501-1000 employees
Be an early applicant
+Stock options
501-1000 employees
Company mission
To help small business owners move more efficiently, survive changes in the economy, support their families and communities, and WIN at creating something on their own.
Role
Who you are
- Do you want to build the next marketing powerhouse? Then Jobber might be for you!
- 10+ years of experience in product marketing
- 3+ years leadership experience in high-growth SaaS companies
- Experience in and a love for coaching product marketing managers
- A passion for winning through your success, and the success of your teams and your peers
- Experience in tech SMB marketing a strong plus (a passion for helping the underdog win is essential in all we do)
- Strong opinions, loosely held
- Ability to lead, motivate, influence, manage and navigate complex organizations with multiple cross functional stakeholders
- Best-in-class at positioning and messaging - and a desire to educate owned and influenced teams on how to bring it to life within their mediums
- A high standard of excellence and an ability to coach teams (influenced and owned) to meet that standard of excellence
- A bias to action and confidence in making informed decisions
- Contagious pride for the launches you bring to market
What the job involves
- We’re looking for a Director, Product Marketing to join our Marketing department
- We are looking for a talented director to lead product marketing for Jobber’s SaaS product portfolio. This role will partner with teams across the organization to help our customers realize fast value and to help our prospects feel what they’re missing out on
- Reporting to our Senior Director, Product Marketing, this role sits in the center of strategy and execution, helping to define strengths and opportunities within our product GTM and driving for execution to meet those opportunities
- This presents a unique, career defining opportunity to lead the adoption of SaaS in one of the largest remaining B2B markets, partner with some of the best-of-the best in the space, and to help small businesses succeed while you’re doing it
- Lead and empower a team of product marketers focused on our SaaS products, including Jobber’s core product suite and marketing software tools
- Lead qualitative and quantitative research with customers, prospects and partners in the ecosystem to identify current, evolving and new pain points, and partnering with Senior Leadership to strategize on how/if we should evolve them. (where do we play, and how do we win?)
- Partner with Product Management and Finance to identify new potential products and features and the potential associated ROI to help define roadmap
- Partner with Product Management to define product strategy, roadmap and launches (from ideation through adoption)
- Define and drive GTM strategy, process and drive execution for new launches, inclusive of marketing, sales, success and partnerships. Partner with product and engineering to align the release process to our launch strategies to drive the highest likelihood of success. This is inclusive of KPIs and shared goals tied to those KPIs
- Partner with the Pricing Team within Product Marketing to recommend pricing, packaging and promotional strategy
- Drive cross-functional initiatives with executive exposure that will help shape the future of who Jobber is
- Drive the creation of content, marketing assets, and sales enablement materials with the help of other Jobber teams that pull the adoption of time-saving software forward in the home services industry
- Refine and champion Jobber's product positioning, messaging, and customer-centric narratives by deeply understanding market needs, customer pain points, and competitive landscapes
- Key Partnerships: Product Management, Sales, Success, Strategy, Marketing, Partnerships
Our take
For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 200,000 professionals.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company benefits
- Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
- Health spending and wellness accounts to help with expenses not covered by traditional benefits.
- Equity and RRSP matching of up to 3% of your annual salary.
- Your birthday off!
- Parental leave—complete with top-ups for up to 8 weeks.
- Monthly snack box program with plenty of options for that afternoon pick-me-up.
- Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
- Continuous 1:1’s and honest feedback.
- A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
- Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
- Hybrid work model.
- Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
- Monthly home office allowance and a one-time stipend to help equip your home office.
Company HQ
Downtown, Edmonton, AB
Articles
Leadership
Sam Pillar
(CEO)Former Freelance Software Developer. Previously a Business Analyst and Management Consultant at CGI.
Forrest Zeisler
(CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
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