Contracts Manager, ServiceTitan
$86-124k
Compensation for candidates residing outside the United States will vary by location. Offers an annual bonus and equity
More information about location
All-in-one operating platform for trades
Open for applications
All-in-one operating platform for trades
1001+ employees
Open for applications
$86-124k
Compensation for candidates residing outside the United States will vary by location. Offers an annual bonus and equity
More information about location
1001+ employees
Company mission
To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.
Role
Who you are
- Bachelor’s degree from four-year college or university, or equivalent combination of education and experience
- 4 – 8 years of relevant experience that is primarily comprised of the responsibilities noted above - preferably with a technology company, SaaS experience preferred
- Proven ability to analyze, negotiate, and prepare various agreement types (as denoted above), and to communicate effectively on legal and business issues
- Strong knowledge of and experience with SaaS and software licensing concepts, and general legal agreement concepts such as limitations of liability, indemnification, warranties, acceptance, license limits, etc
- Extensive experience working cross-functionally with business teams
- Ability to develop solutions to complex problems and provide contractual advice and analysis to meet business goals
- High proficiency with Microsoft Office, SalesForce, Jira, Confluence, Google Suite, Slack, Docusign/e-signature, Contract Lifecycle Management software, etc
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Team player with high energy, creativity, and self-motivation
- Strong project management experience with a proven track record of delivering exceptional results on time
- Experience implementing/utilizing contract lifecycle management systems is a plus
- To be a proactive, driven, adaptable person who can, with poise and patience, prioritize and balance multiple projects, path-find, and recalibrate advice in view of shifting priorities, legal developments, and risk tolerance
What the job involves
- ServiceTitan is looking for a Contracts Manager to help enable the company to grow rapidly in support of our Legal Team. This position will work closely with ServiceTitan’s existing Contracts Administrator, report to the company’s Associate General Counsel and be part of a growing Global Legal Team
- This role is critical to the continued success of ServiceTitan, and is mission-critical to support our Legal Team
- The Contracts Manager will prepare and negotiate a variety of agreements, as detailed below and provide interpretation of contractual terms and conditions
- In addition, this role will update and maintain ServiceTitan’s contract management system. Experience in dealing with highly confidential information and interfacing with multiple levels of management, cross-functional employees, along with sales team members is required
- This role does not currently have any direct reports
- Contractual Matters:
- Prepare and interpret common vendor/procurement agreements (SaaS, consulting, services, SOWs, order forms, and others) and NDAs
- Coordinate periodic outside legal review on the above and provide direction to external resources as needed
- Nice to have - negotiate/redline the above agreement types as well
- Assess contract requests that deviate from established standards, determining if additional authorization is required
- Guide internal customers in obtaining necessary approvals for non-standard contractual requests or terms
- Ensure contracts are authorized and signed per ServiceTitan’s policies
- Responsible for all aspects of contract processing, including to upload contracts into ServiceTitan’s contract management system, and ensuring its accuracy
- Assist Legal Team members with contract-related projects
- Monitor Legal Department-related contract expirations and manage renewals
- Collaborate closely with the Legal Team and other departments on contract template revisions
- Maintain a thorough understanding of ServiceTitan’s daily operations, teams, and processes
- Manage legal assignments and project trackers; ensure deadlines are tracked and met
- Drive continuous improvement, scalability and operational excellence in processes and execution
- Other duties as assigned
Our take
ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.
The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.
2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.
That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.
Steph
Company Specialist
Insights
Few candidates hear
back within 2 weeks
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs and annual learning budget
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company values
- Be unapologetically you
- Bring your best
- Make bold moves
- Keep it human
- Work your way
Company HQ
Downtown, Glendale, CA
Articles
Leadership
Ara Mahdessian
(CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.
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