Market and Competitive Intelligence Manager, Deel
+ Stock grant opportunities
Global payroll for employees and contractors
Open for applications
Global payroll for employees and contractors
1001+ employees
Open for applications
+ Stock grant opportunities
1001+ employees
Company mission
To make a change for people everywhere by empowering companies to eliminate hiring borders—so anyone, anywhere in the world, can access new opportunities.
Role
Who you are
- Strong communication and presentation skills: Skilled presentation creator to convey insights supported by data
- Ability to identify impactful insights and patterns from large amounts of data
- Ability to conduct thorough research
- Collaborative approach
- Tech-savvy/technical acumen - Understand how to use software fast
- Critical and strategic thinking
- Project management
- 2+ years of experience in a customer insights or competitive insights role is a must have
- Experience in B2B SaaS company, preferably well-known and experiencing fast growth, so the person can cope with a very fast-paced environment
- Experience working with and owning a CI Platform (ideally Klue)
- Have excellent verbal and written communication with the ability to translate technical features into training, documentation, and presentations
- Collaboration skills to build trusting relationships
- Be action-oriented, capable of multi-tasking well, and able to thrive in a dynamic team environment
- Strong analytical and research skills working with both qualitative and quantitative data
What the job involves
- As a Customer Insights Manager at Deel, you’ll bring compelling customers and competitors insights to the table (from internal and external sources)
- Based on it, you’ll deliver effective recommendations and materials, enabling: Sales to close more deals; Customer Success to reduce customer churn; Marketing to refine messaging and GTM strategy; Product to understand how competitors’ products compare
- You’ll own the process right the way through from conducting primary and secondary research, to analyzing the intel you’ve gathered, and working cross-functionally to make an impact, educating multiple teams on how to best position our solutions
- Develop in-depth knowledge and get effective insights of Deel’s customers, competition and market opportunities through research and analytics
- Conduct on-demand industry and customer vertical research
- Keep Deel’s ICPs and segmentation updated
- Leverage insights to develop and update compelling marketing and sales materials
- Collaborate in product launches working closely with Product Marketing Managers to create digestible, well-sourced, and actionable sales collateral that speak to specific pain points, messaging, or use cases
- Own the competitive intelligence platform (Klue), continuously monitoring competitors, keeping battlecards updated, and measuring success
- Own the Win/Loss program, tracking and measuring competitive win rate and the overall revenue impact in achieving KPIs
- Advice on marketing and sales tactics to help position us to win more customers
Our take
Remote work is growing exponentially, but global onboarding and payments haven't caught up. Deel is a payroll platform for remote teams that connects localised compliance and payments in one system of record, and automates everything.
Deel's goal is to offer every company that hires remote talents a one-stop-shop that makes onboarding, global compliance, and payments easy. The company's growth curve is one for the books, as it has been able to grow its customer base and team at an impressive rate. Its valuation follows suit, and Deel boasts being one of few businesses to hit $10+ billion just a year after hitting unicorn status.
With remote working here to stay, Deel has proven it got in at the right time, being well placed to capitalise on the trend of globally distributed teams. With such impressive backing, the company should be able to keep its success up as it moves into the future, bolstered by the release of new products and integrations that amplify the impact of its offering.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
277% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2022
$50m
LATE VC
Oct 2021
$425m
SERIES D
Total funding: $678.9m
Company benefits
- Flexible Paid Time Off
- Parental leave
- The option to be paid in digital currency or the currency of your choice
- $100 per person per month Health and Wellness budget
- $30 per person per month Learning and Development budget
- FlexWork - you choose where you work - from your home, the beach, a Deel office, or through our WeWork global membership program
Company values
- Genuine Care: Care is our cornerstone and our competitive advantage. We deeply care for out customers and teammates. We demonstrate it in our every action and communication.
- Default Optimism: We are happy people. We focus on the good and consider ourselves critical optimists. Of course, bad days happen, but we always see our glass as half full.
- Deel Speed: Proactivity beats reactivity. We believe debating if an approach is optimal or suboptimal. We are detail-oriented and act, build, and iterate fast.
- Unequivocal Transparency: We are direct and transparent. The only way to resolve conflicts, avoid politics, and ensure alignment is through respectful, open communication.
- Dig Deeper: When tackling problems, we dig to the root cause to understand why they exist. A quick fix today can become a breaking point tomorrow.
- Analyse then Automate: We are a data-driven company. We track and automate to ensure we know where we are headed and ensure there is a clear road ahead.
- Compete to Win: We hustle and innovate with our teammates and partners to ensure competitiveness. We want to win every Deel, everywhere.
- Organize and Share: We are organized and efficient. We structure and share information across the organization. Knowledge and its transferability are key to scale.
- Thoughtful Frugality: We treat the company's resources like our own. We put the company's best interest first when making decisions.
Company HQ
Mid-Market, San Francisco, CA
Articles
Founders
Alex Bouaziz
(CEO)Previously a Researcher in Environmental Engineering at Imperial College London. Co-Founder and former CEO of Lifeslice.
Shuo Wang
(CRO)Previously a Researcher at MIT Newman Lab. Co-Founder and former CTO of Aeris Cleantec.
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