Technical Product Manager, Amazon
Product Management Excellence
Office located in North Reading, MA
The largest online retailer and technology provider
Be an early applicant
The largest online retailer and technology provider
1001+ employees
Be an early applicant
Office located in North Reading, MA
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- Bachelor's degree
- 4+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience
- Experience in customer-facing product development and product management, including defining, launching, and optimizing product and services
Desirable
- Bachelor's degree in engineering, computer science or equivalent
- MBA
- Experience in delivering technology products/services in a high growth environment, with a demonstrated ability to translate customer needs into business and product requirements
- Experience in delivering technology/products in the logistics, manufacturing, or automation sectors
- Must be able to think strategically and act tactically
- Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, solve problems, scope technical requirements and prioritize project work
- Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position
- Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality and an entrepreneurial drive; demonstrated ability to have fun and inspire team members to enjoy work, be action-oriented and stretch their imagination
- Successful history of shipping innovative products
- Demonstrated analytical and quantitative skills, ability to use hard data and metrics to back up assumptions and develop business cases
- Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape
What the job involves
- We are looking for a Technical Product Manger to help develop the next generation of robots powering Amazon's Fulfillment Network. In this high-impact and high-visibility role, you'll partner with AR's talented SW & HW engineering teams to define, develop, and manage robotic workcells
- This position will be responsible for financial analysis, feature definition and prioritization, managing voice of customer feedback, and developing and maintaining product roadmap(s) across the full product lifecycle
- Serve as the Voice of the Customer for several product lines throughout its life cycle from initial concept creation to launch, and subsequent support of the product
- Drive product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts
- Assist in developing new products by evaluating the business and competitive landscape, understanding customer needs and value drivers
- Write business and product requirements documents and ensure clear communication and coordination of requirements to the business, design and development teams
- Collaborate cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences
- Measure and analyze existing products for opportunities to innovate and improve, providing additional benefits to customers
- Research and identify new opportunities
- Present confidently to Amazon senior management as well as other large audiences
- The Product Management Excellence (PME) team’s mission is to collaborate with Leadership and broadly across AR to establish our long-term vision and influence AR’s product and technology strategy to develop a portfolio that maximizes AR’s impact to Amazon
- We aim to own the full product lifecycle by balancing three ongoing priorities: (1) continuously improving the world’s largest robotics product base, (2) delivering new solutions that maximize our customers’ business performance, and (3) inventing transformative products to solve our customers’ future needs
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
- Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
- 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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