Senior Backend Software Engineer, Front

Foundations

$153-195k

+ Equity

Senior level
San Francisco Bay Area

2+ days a week in office

Front

Shared customer communication hub

Job no longer available

Front

Shared customer communication hub

201-500 employees

B2BEnterpriseInternal toolsCommunicationCustomer serviceAutomation

Job no longer available

$153-195k

+ Equity

Senior level
San Francisco Bay Area

2+ days a week in office

201-500 employees

B2BEnterpriseInternal toolsCommunicationCustomer serviceAutomation

Company mission

To make work happier by powering better relationships at scale.

Role

Who you are

  • Experience building frameworks and libraries; experience building distributed systems with an emphasis on reliability, observability, and performance
  • Clear, structured thinking and excellent communication skills
  • Exceptional software design fundamentals
  • A track record of delivering projects of significant complexity
  • Ability to thrive in a dynamic, fast-paced, collaborative, low-ego, and high-growth environment

What the job involves

  • We are looking for engineers to join our Foundations team
  • This team is the steward of frameworks and systems upon which other teams build customer-facing functionality
  • Though building shared libraries, frameworks, and tooling, they ensure that the foundations upon which we build Front are scalable and reliable
  • You’ll get exposure to many different types of systems across production frameworks (e.g. our task queue system that powers our event-driven architecture, real time events, CI/CD, and our batch job framework)
  • You’ll heavily influence Front’s backend architecture and the patterns employed by the broader engineering team
  • Your primary stakeholders are other engineering teams within Front

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

When a business receives an email from a customer it can set off a chain of forwarded emails across the company, an inefficient process where information (and sales!) can easily get lost. Front exists to change this, consolidating all customer communications into a single shared inbox which can be accessed by teams of any size and completely eliminates the need for internal emails.

With more companies moving to remote working and eCommerce becoming the predominant form of conducting business, Front's product has been enthusiastically received by over 8,000 companies, including Mailchimp, Shopitfy and Convoy. However it is by no means alone in this space, with huge competitors such as Google and Microsoft providing communications solutions and other internal communications tools such as Slack gaining traction. Front may have an edge here though: its unified solution also provides automated workflows, ticketing and analytical tools that are either absent or less well integrated in competing offerings.

In 2022, Front raised investments in a Series D round and achieved unicorn status with a valuation of over $1 billion. It is moving to futher develop its product and increase its market share, hiring on new talent ahead of a possible IPO in the near future. Definitely watch this space!

Insights

Led by a woman
Top investors

Some candidates hear
back within 2 weeks

37% female employees

-25% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Jun 2022

$65m

SERIES D

Jan 2020

$59m

SERIES C

Total funding: $203.3m

Company benefits

  • Flexible PTO
  • 401(K) plan
  • Parental Leave
  • Volunteer time off
  • Commuter benefits
  • Wellness benefits
  • Work from home opportunities
  • Health insurance
  • Equity
  • Mental health support
  • Family planning support

Company values

  • Transparency
  • Care
  • High standards
  • Collaboration
  • Low ego

Company HQ

SoMa, San Francisco, CA

Founders

Former Hacker in Residence at eFounders. Former Technical Architect at FaberNovel and CTO at Radioline. MSc in Computer Science at Ecole Polytechnique.

Former Project Manager at Concord with MA in Entrepreneurship at HEC Paris.

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