Key Accounts Manager, Amazon

Existing Seller Management

Salary not provided
SQL
Excel
Senior level
Amsterdam
Amazon

The largest online retailer and technology provider

Job no longer available

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Job no longer available

Salary not provided
SQL
Excel
Senior level
Amsterdam

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • Bachelor's degree
  • Fluent Dutch and English language skills (both on C1+ level)
  • 5+ years of successful enterprise class sales experience, preferably in the eCommerce, Marketplace, retail technology
  • Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach is required
  • Experience in selling nascent products/ services into new markets is strongly desired
  • Excellent business judgment with strong written and oral communication skills
  • Strong working knowledge of Excel and MS Office applications
  • Superior analytical abilities and quantitative skills. Comfortable with complex financial data
  • Polished communication skills - speaking, writing, presenting and negotiating
  • Ability to think and lead in a high-energy, fast-paced, ambiguous environment
  • Comfortable with “hands-on” management of tasks, and proven ability to manage multiple, competing priorities simultaneously

Desirable

  • 5+ years in external facing roles experience
  • Experience analyzing data and best practices to assess performance drivers
  • Experience with SQL or willingness to learn

What the job involves

  • We are looking for a dynamic, organized self-starter to join as an Account Manager to grow the 3P marketplace in the Netherlands
  • This position is chartered with developing and managing high value accounts while executing sales strategies to secure deals that will exceed aggressive account acquisition and output goals related to the Fulfillment by Amazon program
  • Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the senior management and executive teams of existing accounts, along with internal stakeholders and cross- functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements
  • Manage Market Place Sellers to build their business on amazon starting from acquiring selection, content creation, inventory management, to orders fulfillment
  • Analyze customer data and make recommendations in order to maximize the potential of the opportunity
  • Achieve targeted growth of both the quantity and quality of selection, seller performance and sales
  • Understand the e-commerce industry and competitive environment including knowledge of competitive product offerings
  • Engage with sellers to understand their needs and fit with amazon Services product set
  • Assist internal partners to drive change, remove roadblocks and accomplish daily
  • Work closely with internal stakeholders and cross- functional teams (Content, Marketing, Order Management, and Warehouse) to facilitate seller/account’s growth
  • Become an expert on one or more development programs (international expansion, logistics and supply chain, promotions, advertising, marketing brand management, etc.) that allow partner sellers to maximize their sales performance on all Amazon Marketplaces in Europe
  • Drive critical projects to support setting the foundations of the newly created fulfillment organization within NL 3P in the Netherlands

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Founders

Jeff Bezos

(Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO (not founder))

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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