IT Support Manager, Equativ

Europe

Salary not provided
Google Workspace
Mid and Senior level
Paris
Equativ

Ad monetization platform for publishers and buyers

Be an early applicant

Equativ

Ad monetization platform for publishers and buyers

501-1000 employees

B2BPublishingSaaSAdvertising

Be an early applicant

Salary not provided
Google Workspace
Mid and Senior level
Paris

501-1000 employees

B2BPublishingSaaSAdvertising

Company mission

To help tomorrow's leaders shift to a radically different ad tech model and take back control through its transparent platform and shared-interest business approach.

Role

Who you are

  • You have 3+ years of experience within an IT Support function and a minimum of 2+ years of experience in managing an IT support team
  • Excellent leadership, communication and team management skills
  • You love helping people and investigating to solve problems in a fast-paced environment, and you demonstrate strong customer service skills
  • You have an understanding of network and security best practices in the corporate environment
  • You are eager to learn
  • Fluent English
  • The successful candidate will be fluent in English and French
  • She/he will have excellent leadership skills, a strong experience in IT support management

What the job involves

  • The IT Support Manager will be responsible for managing the IT Support team for Europe (3 people)
  • This team is in charge of a wide range of tasks, including onboarding/offboarding users, handling IT Desk tickets, configuring audio/video systems in meeting rooms, managing daily tasks on Google Workspace
  • Manage IT Support team, including training, evaluating performance, and providing ongoing support and development
  • Monitor and optimize IT Support performance metrics to identify areas for improvement and implement necessary changes
  • Improve existing processes, and/or create new ones
  • Stay up-to-date with the latest technology trends and best practices to ensure the company's IT Support provides a high quality level of services
  • Handle efficient and clear communication to employees about IT issues / fix / …
  • Be proactive for physical equipment in offices (printers, meeting rooms, flex office desk, ...) to ensure a high level of satisfaction for all users

Our take

Advertisement has become increasingly complicated in the last decade due to the arrival of smartphones and other mobile devices, and as a result, ad management platforms must be used in order to facilitate omnichannel campaigns. Whilst platforms already exist for ad management, existing solutions generally do not cater to omnichannel advertising, rely on cookies for personalisation, and benefit ad buyers or publishers, but not both.

Equativ provides an ad monetisation platform for both publishers and buyers, helping both parties to optimise the value of their investments across any advertisement channel. In addition to facilitating omnichannel campaign auctions, the company also uses audio recognition to personalise ads based on analysing the real-time interests of its target audiences instead of relying on cookies for information.

Equativ was formed in 2022 through the merger of Smart AdServer, DynAdmic and LiquidM. Although the companies previously worked closely together, the unification of the three organisations is expected to increase Equativ's efficiency and offer a single adtech platform for customers. With a threefold increase in revenue since between 2019 and 2022 and a fully integrated adtech stack, Equativ is clearly poised for further expansion.

Freddie headshot

Freddie

Company Specialist

Insights

Some candidates hear
back within 2 weeks

13% employee growth in 12 months

Company

Company benefits

  • 💸 Annual bonus (Profit Sharing)
  • 🏢 Offices in the prime location of Paris (Near from Gare St Lazare)
  • 🏠 Flex Remote + allowance for costs (up to 240€ per year)
  • 🌴 Additional days off (French reduced working time/ RTT)
  • ☘️ CSE (employee benefits, 1 event per month, Yoga classes…)
  • 💊 Competitive Health insurance (60% paid by the company - Family or Individual cover)
  • 🍴 Lunch vouchers - Swile Card (10€ / day)
  • 🏀 Gymlib subscription
  • 🌎 Globetrotter Program (visit our offices among: Paris, Nantes, London, Berlin, Madrid, Milan, New York, Mexico, Sao Paulo, Dubai, Singapore...)

Company values

  • Be Brave
  • Be Thoughtful
  • Be Together

Company HQ

Chaussée-d'Antin, Paris, France

Leadership

Arnaud Créput

(CEO, not founder)

Experience as Group CFO of Coheris, and Financial Director of ORSYP Paris.

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