Sales Team Lead, Exoticca
Travel tour and package provider
Open for applications
Travel tour and package provider
201-500 employees
Open for applications
201-500 employees
Company mission
Exoticca's mission is to make people's dream trips come true.
Role
Who you are
- An outstanding supervisory experience with multicultural teams in a sales environment
- A strong understanding of business goals and standards for customer service
- The ability to effectively organize and manage multiple company initiatives
- The ability to communicate effectively with senior management and other departments
- A positive and proactive working approach
- High flexibility and schedule adaptation
- English native or Fluent English level
Desirable
- Contact center experience in the Travel industry (2 years) with a team of 10 or more
- Proven track record in performance management and exceeding business results
- Prior experience in utilization of CRM such as Salesforce
What the job involves
- Continually engaging, motivating, supporting, and developing your team of travel experts to achieve success and sales targets
- Daily supervision of calls and leads performance and management
- Sales reports and monitoring: you are responsible for analyzing and alerting on KPIs to ensure performance stability
- Setting the right tone for your team by living our company values every day, ensuring high standards are set and maintained
- Leading by example, delivering excellent customer and client satisfaction
Our take
Booking travel tours and package holidays in exotic locations lead many people to seek logistics help from travel agents. However, the complexity of these packages often means there is little variety available at local branches with extremely high prices, raising the question as to why there is not a more modern and innovative solution available online.
Exoticca provides an online platform for the booking of holiday packages and tours, with a focus on curating luxury destinations that are chosen by travel experts and provided at heavy discounts negotiated through airlines and hotels. The company also aims to provide a frictionless end-to-end travel experience by covering insurance, ABTA and ATOL guarantees, free cancellation, and COVID-19 protection. After renewed funding in 2022, Exoticca has also expanded into B2B verticals, selling software to traditional travel agencies, and is steadily expanding into North and Latin America through its Miami office.
Online travel agents have been around since the dawn of the internet, but Exoticca stands out with its focus on providing curated packages by travel enthusiasts at exclusive locations. Furthermore, the company’s emphasis on convenience and inclusivity ensures that every formality is handled, removing the complexity of travel packages and tours to open the market to a wider audience.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
49% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$66.6m
SERIES D
Jul 2021
$28m
SERIES C
Total funding: $120.3m
Company benefits
- Flexible compensation management for diet, transportation, private health insurance with Cobee
- Hybrid work model: you can work from home and the office at your convenience. Offices in the heart of Barcelona (right next to Plaça Catalunya)
- Permanent contract from the start
- Travel packages at reduced prices!
- Referral bonus, if you bring people as talented as you
- Unlimited coffee, team lunches, English lessons, quarterly activities, biannual parties
- And last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid growing organization!
Company HQ
Dreta de l'Eixample, Barcelona, Spain
Articles
Founders
Jesus Rodriguez Fernandez
(President)Experience as Assistant General Manager for Karisma Tours from 2007 to 2011. Tour Operation Manage for Privalia Travel from 2011 to 2013.
Salary benchmarks
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