Associate Account Manager, Vetcove
Single-source veterinary hospital supply shop
Job no longer available
Single-source veterinary hospital supply shop
21-100 employees
Job no longer available
21-100 employees
Company mission
Vetcove's mission is to provide a fair and ethical marketplace for veterinary purchasing.
Role
Who you are
- 1+ Years in account management
- Exceptional verbal, written, and presentation skills
- Excellent time and process management skills
- Strong analytical skills
- Experience in developing client facing reports with actionable insights and recommendations
- Experience in developing and presenting data analyses and partner business reviews
- Experienced in compiling, documenting and communicating client requirements to internal stakeholders (e.g., Finance, C-Suite, Engineering)
- Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel
- Experience in Tableau or other database visualization tools La plus but not required
- Interest in client relationship building and willingness to travel for client-facing events
- A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment
What the job involves
- Act as the main point of contact for all client day-to-day communication and oversight
- Collaborate with the Senior Partner Account Manager on recurring client tasks
- Project manage campaign execution to ensure all campaign requirements and timelines are met
- Generate and analyze detailed campaign reporting; provide detailed insights and analysis for clients and suggest optimization strategies for increased performance
- Work collaboratively with data scientists and other account managers to craft narratives and prove customer value through comprehensive business reviews and strategic touch-points, both over the phone and through on-site meetings
- Educate and guide new and existing clients on best practices, on-board new clients and proactively address areas where improvement is needed
- Nurture relationships to be sure they understand Vetcove’s value and how we can fit into long term strategy
Otta's take
Sam Franklin
CEO of Otta
Purchasing inventory for veterinary hospitals can be time-consuming and expensive, as finding the best prices requires a lengthy process of researching suppliers and comparing their prices. Whilst some comparison tools do exist for veterinary organizations, existing solutions do not take into account custom negotiations, GPOs, or corporating pricing schemes, limiting the thoroughness of comparisons.
Vetcove provides an online marketplace for veterinary hospital inventory procurement, allowing clinics to reduce ordering times and costs through its free service. The company achieves this by allowing users to link their existing vendor accounts and list their custom pricing arrangements, helping to inform a more accurate comparison ecosystem and boost supplier sales, whilst resolving supply chain limitations.
Whilst veterinary organizations already have access to the suppliers provided on Vetcove’s marketplace, the company stands out by integrating custom pricing arrangements into the comparison ecosystem, helping to provide a more holistic and accurate overview of supply chain inventories and costs. Whilst the marketplace is free for veterinary clinics and organizations, the company charges suppliers to be listed.
Insights
Few candidates hear
back within 2 weeks
38% employee growth in 12 months
Company
Funding (2 rounds)
Dec 2021
$50m
SERIES A
Aug 2016
$3m
SEED
Total funding: $53m
Company benefits
- Open Vacation Policy
- Stock Options & Benefits
- Medical, Dental, and Vision Insurance
- 401K Matching
- We're a fully remote team!
Company values
- Keep it Free - We’ll keep our core platform free and accessible to as many veterinary organizations as possible, so that no organization that can benefit from Vetcove’s services feels it cannot afford do so
- Put Vets First - We’ll ensure our strategic decisions are in the best interests of independent veterinarians and their staff, for whom Vetcove was created. We seek to promote the well-being of the veterinary profession as we grow and expand our services
- Display All Data - We’ll provide veterinary purchasers with as much data and unbiased product information as possible, so long as such data is legal and ethical to possess, to aid them in making good purchasing decisions that help their businesses
- Exclude No Supplier - We’ll never exclude any supplier, manufacturer, or diagnostic laboratory from our catalog for any reason, so long as veterinarians can reasonably make use of these entities’ products or services to further their practice of medicine
- Keep Pricing Private - Vetcove will never share, display, or make public your pricing between any supplier (distributor or manufacturer) and buying entity (clinic or GPO), even if de-identified or aggregated. Displayed supplier-specific pricing shall be limited to the one set of prices a given buyer already has access to
- Treat Suppliers Fairly - We’ll never promote one supplier over another for the same (or equivalent) product, or inhibit a supplier’s ability to compete on fair and equal ground. Suppliers will earn a veterinary organization’s business through fair pricing and value-added service
- Remove No Suppliers - We’ll never remove a supplier or manufacturer from our catalog without a court order, unless the party ceases to exist due to acquisition or insolvency, or removal is in the best interests of the veterinary community
- Rank Products Fairly - We’ll ensure products are ranked and discovered on their own merits. Visibility is earned through community sentiment, purchase popularity, a track record of positive reviews, and active manufacturer involvement in the community
- Disallow Dollar Bullying - We won’t offer services that allow a manufacturer, no matter how large or established, to gain superior competitive positioning using its size or deep pockets, at the exclusion of other, smaller manufacturers. Selling on Vetcove is pay to play rather than pay to win, and affords the same opportunities and affordable services to all manufacturers
- Police Product Reviews - We’ll police our platform to ensure the authenticity of all product reviews on Vetcove. Reviews will never be removed unless we discover a review originated from unauthorized account access, or describes use of a drug not approved by the FDA that can materially harm the manufacturer, veterinarians, or patients if not removed
- Encourage Discussion - We’ll promote cordial and respectful discourse among Vetcove users in all reviews, review comments, and Q&A sections. We will take swift action to uphold our Terms of Use to ensure our users feel safe and respected in their use of Vetcove
- Use Data Responsibly - We’ll use aggregated data responsibly to improve each clinic’s experience on Vetcove and for the good the veterinary community. Vetcove will never share personally identifiable or pricing data with any third party for any reason without explicit permission
Company HQ
Brickell, Miami, FL
Founders
Alexander Kates
(CEO)Experience as Cofounder and Group Manager of Jersey Angels, LLC from 2009 to 2012. Co-founder and Managing Director of GRX from 2012 to 2015.
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