Senior Revenue Accountant, Olo

$64-90k

Looker
Excel
Salesforce
Zendesk
Sage
Junior and Mid level
Remote in US
New York
Olo

On-demand commerce platform for restaurants

Be an early applicant

Olo

On-demand commerce platform for restaurants

501-1000 employees

B2BFoodPaymentsSaaSDelivery

Be an early applicant

$64-90k

Looker
Excel
Salesforce
Zendesk
Sage
Junior and Mid level
Remote in US
New York

501-1000 employees

B2BFoodPaymentsSaaSDelivery

Company mission

To give customers better, faster, and more personal service from the restaurants they love through its digital ordering and delivery platform.

Role

Who you are

  • Candidates should have GAAP knowledge, strong attention to detail, and thrive in a fast-paced and evolving environment
  • 2+ years of SaaS billing experience
  • Bachelor's Degree in Accounting or Finance is a plus
  • Strong critical thinking & problem-solving skills
  • Strong proficiency in Microsoft Excel (can perform complex functions)
  • Excellent verbal and written client-facing communication skills
  • Accounting experience in a Software-as-a-service environment
  • Experience with Salesforce and Sage Intacct financial software
  • Experience with Zendesk and Braintree is a plus
  • Familiarity with Looker or other BI tools is a plus
  • Comfortable working with large data sets

What the job involves

  • Olo is looking for a Senior Revenue Accountant to join our growing team! Reporting to the Senior Revenue Manager, you will assist the revenue team with various financial and non-financial tasks to ensure our billings and revenues are reported accurately and contribute to process improvements as our business continues to grow
  • The complexity and success of our business will provide a challenging opportunity with various tasks, critical thinking, and decision-making opportunities
  • Review the monthly invoicing process, which includes generating and distributing customer invoices, reconciling usage and product data setup, preparing customer invoicing reports, and validating service and pricing terms with customer contracts
  • Review and analyze customer contracts to ensure consistent application of revenue recognition policies and accurate representation of service and pricing terms in our billings
  • Analyze billing data to identify trends, anomalies, and areas for improvement
  • Prepare and present billing and revenue reports to management, offering insights and recommendations for process enhancements
  • Serve as the primary point of contact for complex billing inquiries and issues, providing timely and effective resolution
  • Ensure high levels of customer satisfaction by addressing billing concerns promptly and professionally
  • Accounting responsibilities, i.e., reconciliations, Journal entries, and general ledger analysis
  • Work on initiatives to streamline and improve billing processes, enhancing efficiency, accuracy, and customer satisfaction
  • Develop and document billing procedures and best practices, ensuring compliance with industry standards and company policies
  • Ensure billing practices comply with relevant laws, regulations, and internal policies
  • Support internal and external audits by providing documentation and analysis related to billing activities
  • Update and maintain SOX documentation of controls and process narratives, ensure no control gaps and risks, and effective internal controls

Our take

In recent years, there have been dramatic changes to the way the catering industry operates. The benefits of pandemic-imposed structures, such as digital ordering interfaces and delivery infrastructure, have outlived the reason they were brought on, as many restaurants have found these digital solutions provide both operational efficiency and additional revenue.

Olo provides all-in-one digital ordering and delivery platforms for restaurants, providing software interfaces for digital payments, menus and ordering, in addition to on-demand delivery. The platforms are provided in both mobile and web formats and facilitate both traditional and alternative ordering systems such as at kiosks, drive-thrus, and voice automated ordering. Whilst the company certainly faces competition from the variety of alternative digital ordering platforms for the catering industry, it stands out by providing an all-in-one solution, instead of focussing on just one area.

The company has partnered with catering giants such as Denny's and The Cheesecake Factory, whilst also providing affordable systems for small independent businesses. The latest addition to its offerings is the commercially available "Borderless" functionality, which has the potential to speed up and streamline payment at venues across Olo's network.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

-1% employee growth in 12 months

Company

Funding (last 2 of 7 rounds)

Jan 2019

$100m

SERIES D

Jan 2019

$18m

EARLY VC

Total funding: $181.3m

Company benefits

  • Premium healthcare coverage
  • For you and your family
  • 20 days PTO, 10 sick days +
  • 4 mental health days
  • Flex work policy + remote office stipend
  • 401(k) Match
  • Company Equity

Company HQ

Tribeca, New York, NY

Leadership

Experience as International Expansion Manager of Endeavor Global, Inc. from 2003 to 2005. CEO of GoMobo.com since 2005.

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