• We are looking for a self-motivated, growth-minded, and unabashedly detail-obsessed Principal DevOps Engineer to join our rapidly growing US GOV Cloud Operations team
• The right candidate for this role is a knowledgeable automation expert who fluently speaks the language of SaaS (Software-as-a-Service) and PaaS (Platform-as-a-Service) products and technologies and who knows how to apply and adapt processes commensurate with the company’s size, culture, and strategic objectives through IaC (Infrastructure-as-Code) processes
• This individual will be a passionate DevOps professional who is committed to secure SaaS service delivery and the success of our Azure Government customers
• Expert-level cloud engineer, with hands-on management of production and non-production cloud-based software solutions running on Microsoft Azure (Microsoft Government Cloud preferred)
• 15+ years working across multiple industries delivering available, resilient, and secure infrastructures
• 8+ years building, deploying, and supporting mission critical IaC cloud first infrastructures (Microsoft Azure Cloud, Microsoft Government Cloud preferred)
• Hands-on automation creation experience with proficiency in PowerShell, Linux/BashShell, Terraform, JSON/YAML, and Ansible
• Experience with automation of serverless and container technologies (Azure Function Apps, Docker, Azure Kubernetes Service (AKS))
• Solid understanding and hands on experience designing, building, and supporting Azure DevOps pipelines
• Strong Windows Systems, Linux Systems, Network administration, IIS administration skills
• Strong understanding of cloud concepts, applications, storage, compute, and networking components
• Solid C#, ASP.NET application coding and debugging skills
• Experience with implementing monitoring of key indicators covering availability, diagnostic, performance, and logs
• SQL Expertise with always-on, replication, performance, backup/restore, stored-procedures, schema, and query
• Experience working in a scrum or sprint lifecycle using a work item/ticketing queue to manage work and communication
• Should have a humble, customer-centric attitude, earning the trust of clients and everyone you meet
• Should have great communication skills and does not mind taking ownership of issues for others and driving them to completion
• Should have just as much passion for their business objectives as you do about the technology used to achieve those objectives
• Identify, research, and drive true root cause for technical problems
• You are a passionate, continuous learner who keeps up with the latest trends, technologies, and tools in the industry
• Ability to meet Icertis, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Icertis Federal Cloud Background Check: This position will be required to pass the Icertis Federal Cloud Background Check upon hire/transfer and every two years thereafter

Desirable

• This person will fill a critical role on the team, partnering with our Global DevOps team to deliver and scale impeccable cloud infrastructure and provide tooling and automation to improve and enhance our operation
• Provide strategic technical strategy, solutions, architecture, and design diagrams, which follow best practices in cloud architecture
• Deploy, configure, secure, and monitor various Azure services using Terraform, Ansible, and Azure DevOps pipelines
• Employ innovative thought and automation to improve workflow, efficiency, productivity, and technology deployment
• Ability to take a project or task from inception to completion understand when to escalate
• Stay familiar with relevant current and future technologies and trends
• Continuously maintain and/or improve the security of client environments and customer data
• Monitor all production environments as a part of a 24x7x365 on-call rotation to ensure availability, resiliency, and performance meets our SLAs
• Respond to monitoring alerts as received
• Troubleshoot and debug C#/ASP.NET applications and/or PaaS service failures
• Collaborate with customer services, professional services, project/program/product managers, and engineers to ensure that critical and time-sensitive projects run smoothly to achieve business outcomes
• Create, update, and maintain documentation for systems, processes, procedures, and infrastructure configuration
• Performs other job-related duties as assigned, such as assist with evidence collection during audits
• This is an individual contributor role with title and salary based on experience