Product Manager, Chapter
Consumer
$190-260k
2-5 days a week in office
Medicare advisory
Open for applications
Medicare advisory
21-100 employees
Open for applications
$190-260k
2-5 days a week in office
21-100 employees
Company mission
To increase transparency and help seniors navigate the complex and murky ecosystem of Medicare choices.
Role
Who you are
- 7+ years of product management experience at a tech-driven company, preferably in a direct-to-consumer environment
- Strong user empathy and an eagerness to understand the world from our users’ perspectives
- Demonstrated track record of generating and testing product hypotheses through quick experimentation
- Exceptional cross-functional communication and collaboration skills
- Quantitative analytics skills that reflect an ability to make data-driven decisions
- Creativity and vision that allow you to take leaps when data is not available
- Excited by the prospect of zero-to-one product development
- Able to quickly learn new topics, including the nuances of Medicare and other domains, to guide your understanding of user segments, pain points, and market trends
- Ability to work in an NYC based office in a hybrid working capacity
Desirable
- Previous experience working in fast paced, ambiguous start-up environments
- Experience going 0 → 1 with a new consumer product
- A passion for well designed products and experience in tools like Figma
- Experience building analytics leveraging technologies like SQL or Python
What the job involves
- At Chapter, we're reimagining retirement for older Americans, and our mission hinges on exceptional product experiences
- Crafting products that shape the way seniors navigate their healthcare coverage, manage their finances, and spend their time presents many challenges
- Chapter is looking for a passionate and thoughtful product manager to lead the development of a new consumer product line that will deliver additional value to our users beyond helping them with Medicare
- Generate insights from data and user research to inform hypotheses, design experiments, and drive learnings
- Work cross-functionally to identify, scope, and launch features that solve user pain points and drive business growth
- Ruthlessly prioritize and help the team maintain a fast product release cadence
- Work with our Head of Product and other product managers to help shape product processes and culture
Our take
By 2030, over 20 percent of Americans will be older than 65, the age at which most people become eligible for Medicare. Medicare coverage is too important to get wrong: signing up too late can result in lifetime penalties. Furthermore, plans have such significant differences in benefits and premiums that it’s critical to research every option. Yet, previously those navigating Medicare faced two bad options: work with a traditional broker (incentivised by commission rather than their clients' best interest), or try to navigate the maze alone.
Chapter is a Medicare advisory firm which set out to change this. Their platform integrates the data on all Medicare plans and allows its advisers to make the most informed recommendations. Its compensation model sets the company apart from traditional brokers as what advisers make does not depend on specific plan recommendations. This ensures the work being done is genuine and ethical.
With considerable funding at its back, the company plans to expand its team and improve the customer experience, whilst establishing itself as a strong voice in the fight to make Medicare easier, safer, and better for seniors.
Steph
Company Specialist
Insights
Few candidates hear
back within 2 weeks
35% employee growth in 12 months
Glassdoor (5)
Company
Funding (last 2 of 4 rounds)
May 2024
$50m
SERIES C
Jan 2022
$42m
SERIES B
Total funding: $126m
Company benefits
- Health Benefits
- Dental Benefits
- Vision Benefits
- Commuter FSA
- Parental Leave
- Health & Wellness Stipend
- Home Office Stipend
- Dog Friendly Office
- Company Events
Company HQ
South Village, New York, NY
Articles
Leadership
Cobi Gantz
(CEO)Co-founded Dorm Room Diplomacy in 2009 and remained with the company until 2020.
Corey Metzman
(COO)VP of Business Development and Partnerships at Latch between 2018-2020.
Salary benchmarks
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