Senior Program Manager, Amazon
EMEA Security & Loss Prevention, CF & Specialty Solutions
The largest online retailer and technology provider
Open for applications
The largest online retailer and technology provider
1001+ employees
Open for applications
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- A relevant degree or degree equivalent (e.g., business, project management, criminal justice, security management)
- Relevant experience in industry practice including leading project and programs to reduce risk within operational processes
- Relevant experience managing a team dispersed across a geographical area as well as development, hiring, and performance management
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment, particularly Excel (e.g., pivot tables, formula creation)
- Advanced proficiency in written and verbal English
Desirable
- A relevant advanced degree or degree equivalent (e.g., business, criminal justice, security management)
- Relevant industry certification (e.g., ASIS Certified Protection Professional (CPP), Diploma for Certified Security Management Professionals (CSMP))
- Project management certification (e.g., Project Management Professional (PMP), PRINCE2, Lean Six Sigma – Black Belt)
- Relevant experience in project management and delivery
- Upper intermediate proficiency in a second European language
What the job involves
- To keep our operations network secure and assure operational continuity, we are looking for an experienced professional who wants to join our Sortation Centre Solutions (SC Solutions) team as Senior Program Manager for Europe, Middle East, and Africa (EMEA)
- In this key role, you will manage the Sortation Solutions team and be responsible for ensuring that your area of responsibility efficiently and effectively provides security services and asset protection (i.e., lives, buildings, equipment, data, and professional property) through the design of physical infrastructure and processes across the EMEA Sortation Centre environment
- Individual Contributor who supports the Security and Loss Prevention team with developing, maintaining, and continuously improving risk-based security projects and programs specific to Sortation Operations within EMEA
- Develop and implement comprehensive security projects and programs aligned with organizational goals
- Identify, assess, prioritize risks, and develop risk mitigation strategies
- Develop strategic goals as well as roadmaps and drive strategic initiatives
- Engage senior management from across EMEA to build a culture of security awareness, ensure a positive working relationship, understand opportunities to support, and share successful programs and lessons learned with global teams
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Founders
Jeff Bezos
(Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO (not founder))Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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