Product Designer, GitLab

Switchboard

$95.2-170k

Salary range applies to California/Colorado/Hawaii/New Jersey/New York/Washington/DC only

CSS
HTML
JavaScript
Close
Git
Mid and Senior level
Remote in Canada, US

More information about location

GitLab

One DevOps platform

Be an early applicant

GitLab

One DevOps platform

1001+ employees

B2BSaaSDevOps

Be an early applicant

$95.2-170k

Salary range applies to California/Colorado/Hawaii/New Jersey/New York/Washington/DC only

CSS
HTML
JavaScript
Close
Git
Mid and Senior level
Remote in Canada, US

More information about location

1001+ employees

B2BSaaSDevOps

Company mission

To make it so that everyone can contribute. When everyone can contribute, users become contributors and we greatly increase the rate of innovation.

Role

Who you are

  • Strong experience designing developer tools, enterprise software or complex B2B web applications
  • Strong experience following a user-centered or human-centered design approach, in conjunction with design thinking
  • Experience independently planning and running UX research, including discovery, usability testing, etc
  • Demonstrated experience working iteratively in close collaboration with the engineering and product teams
  • Comfortable writing basic HTML/CSS and/or Javascript
  • Knowledge of Git is extremely beneficial

What the job involves

  • You'll be working with the team to build Switchboard, a customer portal being developed alongside the GitLab Dedicated single-tenant SaaS offering. The UI has been partially developed, you will need to evaluate the current user experience and formulate an iterative plan to redesign it to better meet users needs, using our components and patterns, in collaboration with the Engineering team
  • It's a highly technical area within GitLab, involving complex backend processes and orchestration mechanisms. A lot of the technical conversation happens before a clear requirement gets structured. As a designer in this space, you will need to understand engineering processes, translate complex concepts into intuitive designs, and communicate design decisions clearly to technical and non-technical stakeholders
  • We support the business of GitLab by becoming experts in our stage group, educating ourselves about the entire product, and staying engaged with user and business goals. We partner closely with our stable counterparts in Product Management and Development. As Product Designers, we are the owners of design judgment. We start with a problem to solve and always first consider the best experience for the user
  • You'll define the product goals, roadmap, and strategy, all to solve user problems
  • You’ll work alongside UX Researchers, Product Managers, and Engineers to iterate on new features within the GitLab product
  • You’ll communicate your design thinking and ideas through wireframes, prototypes, user flows, mockups, and high-fidelity visual designs
  • You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals
  • You’ll undertake usability testing to validate your thinking. (We’ve got an excellent team of UX Researchers who can offer guidance, as needed.)
  • You’ll contribute to our Design System, alongside the rest of the UX team and the GitLab community as a whole

Our take

GitLab is an open-source collaboration platform for developers. It enables teams to build code quickly from anywhere without compromising on security or quality. GitLab already has an estimated 30M+ users from all over the world.

According to a 2021 GitLab report, 60% of developers can release code 2x faster with DevOps platforms that bring teams together and accelerate processes. It stands out by catering to programmers of all experiences. Gitlab's version control system helps streamline the process of creating, maintaining, and deploying code, whoever you are.

GitLab was in the right place to capitalize on the recent trend toward rapid digital transformation and remote working. This trend is expected to continue to grow, and with it, GitLab's popularity. With its successful 2021 IPO and the patronage of major brands such as Nasdaq and Jaguar Land Rover, GitLab is expected to solidify its position as the go-to platform for development teams.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

15% employee growth in 12 months

Company

Funding (last 2 of 8 rounds)

Sep 2019

$268m

SERIES E

Dec 2018

$20m

SERIES D

Total funding: $434m

Company benefits

  • We offer benefits to manage your health, wealth, and well-being regardless of location
  • Flexibility in schedule to be there for life’s important moments
  • Equity compensation & Employee Stock Purchase Plan offered
  • Generous Paid Time Off

Company values

  • Collaboration - We prioritize things that help us work together effectively, such as assuming positive intent, saying “thanks” and “sorry,” and giving timely feedback.
  • Results - We operate with a sense of urgency and bias for action, and we do what we promise — to each other, customers, users, and investors.
  • Efficiency - From choosing boring solutions to documenting everything and being managers of one, we strive to make fast progress on the right things.
  • Diversity, Inclusion, & Belonging - We work to ensure GitLab is a place where people from every background and circumstance feel like they belong and can thrive.
  • Iteration - We aim to do the smallest viable and valuable thing, and get it out quickly for feedback.
  • Transparency - Everything we do is public by default, from our company handbook to the issue trackers for our product.

Company HQ

Financial District, San Francisco, CA

Leadership

Studied Physics at the University of Twente. Interned at P&G and IBM. Was Lead Architect at the Netherlands' Ministry of Justice from 2009 to 2012. Founded app store Comcoaster in 2008, and then co-founded GitLab in 2012.

Diversity, Equity & Inclusion at GitLab

  • Diversity, Inclusion, & Belonging is woven into our values and everything we do
  • GitLab is home to many dedicated Team Member Resource Groups
  • GitLab is a global, multi-cultural organization with team members all over the world

Share this job

View 56 more jobs at GitLab