Staff Platform Services Engineer, Nav

• 7+ years of experience as an SRE
• Experience with or Exposure to DevOps Culture, Practices, Methodology/Principles & Tools, Agile SDLC, Project Management, and ITIL Best Practices
• Strong analytical and troubleshooting skills, able to understand business and client requirements and an ability to articulate solutions to both technical and non-technical audiences. Able to resolve support and infrastructure deployment issues with software by tracing the problems through the system and identifying the root cause
• Support OnCall 24x7 rotation for any critical Production outages
• Experience with system administration, scripting languages, web-servers, database administration, containers and orchestrators, CI/CD solutions, system and application performance monitoring, centralized logging, system architecture, Unix/Linux, authorization, networking, security, reusable code, and engaging appropriate teams for support
• Capable of managing, monitoring and automating operations of a highly available and scalable cloud infrastructure, performing in-depth performance tuning, configuring alerting activities as well as hardware troubleshooting and maintenance
• Able to drive automation efforts to eliminate manual work involved in building infrastructure, performing releases, and other operational work, and build common utilities to drive operational efficiency with technology and solutions
• Capable of interpreting requirements and specifications, implementing solutions, ensuring the correct solution versions are deployed and functioning correctly in the production environment and correcting problems discovered at any point during the software development life cycle in a timely fashion
• Experienced in designing and implementing a multi layered approach to Cloud Cost Savings beyond Compute Savings Program and Reserved and/or Spot Instances
• Experienced evaluating new tools, techniques, and strategies. Strong interest and/or experience in AI/ML, DevSecOps, SRE, and Observability, and is knowledgeable about the latest industry trends, and is innovative
• Someone who learns fast and can figure things out independently, and can show us a better way of managing, monitoring and continuously deploying complex systems and has implementation experience in large infrastructure projects that involve multiple cross-functional stakeholders
• High level of proficiency in the following Tech:
• Linux, preferably Ubuntu
• Managing and optimizing databases, preferably Postgres
• Scripting experience preferably with Bash and Python
• AWS Cloud Infrastructure and Services: EC2, VPC, EKS, Security Groups, SAM, S3, RDS, Route53, ELB, etc
• Networking technologies such as DNS, Load Balancing, SSL, TCP/IP, HTTP, CDN, WAF, FW/VPN, Switches, and Routers and Routing
• Setup and administration of monitoring, observability, and centralized log aggregation solutions
• Automation, Build and SCM/Configuration Management solutions and tools and their configuration, preferably Ansible, Gitlab and an understanding and ability to create CI/CD workflows for software projects
• Secrets management, encryption as a service, centralized authentication, access control and SSO and tooling configuration
• Containerization, Docker, Kubernetes, Terraform, and Microservices Architecture
• Ticketing and Documentation in Jira and Confluence
• Troubleshooting skills - Capable of unclogging the CI/CD Pipeline

• Design, develop, and maintain scalable, reusable code and operations infrastructure
• Maintain and cultivate the infrastructure and toolset for multiple development and production environments
• Define, create and contribute to a range of tools used by Nav employees
• Participate in a diverse set of topics relating to business and or the engineering team
• Participate in Nav's agile process within Jira
• Identify solutions, communicate and align with engineering and stakeholders
• Perform as a coach and mentor your team, and the organization as a whole

• Generous time off. 16 paid holidays and flexible paid time off
• Top-notch benefits. Company sponsored health, dental, and vision insurance for employees and dependents
• Remote working stipends. Funds for home office support, wellness, education, and food
• Company ownership. We are all owners of the business, and have stock options as part of our compensation package
• 401(k) match. We match up to 3.5%

Total funding: $95.1m

Nav, previously known as Creditera, is a fintech aiming to help small and mid-sized businesses (SMBs) gain easy, transparent access to available financing and credit options.