IT Security & Support Analyst, Mercury
$114-149k
+Stock options. Salary varies depending on location of applicant. For applicants based in Canada, the salary is CAD 115,300 - 135,600
Banking services for startups
Be an early applicant
Banking services for startups
501-1000 employees
Be an early applicant
$114-149k
+Stock options. Salary varies depending on location of applicant. For applicants based in Canada, the salary is CAD 115,300 - 135,600
501-1000 employees
Company mission
To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.
Role
Who you are
- Experience managing client-server architectures
- Familiarity with standard security frameworks (NIST, CIS, ISO, etc)
- Must have strong problem-solving and analytical skills and demonstrate poise and ability to act calmly and competently in high-pressure, high-stress situations
- Must have a fundamental understanding of accepted security practices, troubleshooting issues, attack vectors, and customer support
- Operational knowledge of Windows, Linux, Mac, iOS, Android Operating Systems
- Experience with public cloud services(AWS/GCP/Azure)
- Strong understanding of Network Protocols
- Security certifications are encouraged
What the job involves
- Protecting our customer’s security and privacy is a top priority. We're all about using the latest technology to do things smarter. That's why we need an IT Security and Support Analyst. This person will be our go-to for making sure our employees systems are securely maintained while minimizing friction for internal teams
- The ideal candidate should be ready and willing to come up with innovative solutions leveraging the newest technologies to address the unique problems they encounter. We work with teams across the enterprise to solve security, privacy, and compliance challenges so be ready to collaborate
- In a digital world where security risks are always changing, having IT Security and Support on board is crucial. Come be the hero who helps us stay safe and maintains trust with our customers
- Provide support for all things IT and Security to our employees
- Implement an asset management program
- Experience operating, troubleshooting, installing, and configuring endpoint security solutions
- Deploy and maintain various security tools on all endpoints
- Configure endpoint managers/consoles
- Work with application engineers to understand and implement continuous improvement processes, automation, system upgrades and rollouts
- Work with engineers to solve complex issues
- Write custom scripts to introduce automation and reduce the need for human intervention
- Audit system resources and take action as necessary
- Responsible for scheduling, testing, and implementing enhancements or new releases of the endpoint security stack
- Aid in creation of policy and standard operating procedures
Our take
Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.
Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.
By prioritizing user experience and offering a free service tier, Mercury has attracted over 100,000 businesses and achieved a $1B valuation in 2021. As a rising unicorn in the stagnant world of startup banking, mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
50% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2021
$120m
SERIES B
Sep 2019
$20m
SERIES A
Total funding: $150.9m
Company benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401k/RRSP)
- Paid 6-week sabbatical after the 5-year mark
- Annual $1K USD learning & development budget
- Unlimited book budget
- Weekly $100 USD food budget
- Monthly $100 USD wellness budget
- Monthly $50 USD cellphone reimbursement
- Pet-friendly offices with free tea & lunch
Company values
- Think actively: Question processes. Give thoughtful feedback. Find the best way to do something instead of going by how it’s always been done
- Be super helpful: Practice intentionality and accountability. Go above and beyond to solve problems, and do it as a team
- Act with humility: Treat everyone with respect. Leave egos at the door
- Appreciate quality: Work with the best equipment. Avoid cutting corners. Take pride in crafting a lasting product
- Maximize efficiency: Minimize unnecessary meetings and bureaucracy. Work together to get the job done right
- Focus on product: Ask yourself how the product can be better today than it was yesterday
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Jason Zhang
(COO)Studied Biology at Stanford before spending over 4 years at Heyzap in Business Development.
Immad Akhund
(CEO)Graduated from the University of Cambridge, then worked as a Software Developer at Aquila and Bloomberg. Also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.
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