• Kong is looking for a self-motivated product manager who bridges the business, design, and technical worlds. A good fit is a person who can both define vision, drive execution of a software product that is by developers and for developers, and can own their product area
• If you thrive in positions with large scope and ownership, derive energy from both quantitative and qualitative research and synthesis, and feel fulfilled when you drive and launch the creation of a product that is used and loved by users, we encourage you to apply
• Experience collaborating directly in git on things like docs, specs, and configuration
• Technical understanding of general credential management across multiple types of identity providers
• A desire to get hands on with operating and configuring Kong’s gateways and other products
• 4 years of Product Management experience, preferably in SaaS, enterprise software, or developer tooling
• Understanding of how B2B go-to-market motions work
• Proven ability to:
• Build out product needs and determine research required to inform product decisions
• Align and drive cross-functional work, particularly with engineering, through to completion
• Manage expectations cross-departmentally (included but not limited to executives, engineering, product, sales, marketing, and documentations) and orchestrate full-scale launch of new product features
• Lead research that enables you and the team to develop deep empathy with users and design clean experiences that solve their problems in a technically efficient way
• Synthesize findings and craft a compelling narrative that inspires those you work with on a regular basis
• Form a sound strategy that guides prioritization in complex and ambiguous environments
• Launch products with the field team and the ability to handle and engage in escalation conversations from customers and prospects
• High bar of excellence in output and execution including attention to detail, willingness to receive feedback and adjust, set commitment expectations and honor those commitments

Desirable

• In this role, you will be building the API consumption experience at Kong, which allows our customers to offer world-class developer experience & productization of their API products. You will build out API monetization, and additional protocol support (Async API, GraphQL, gRPC, etc.), partner with the Gateway team to drive requirements related to API consumption, and work cross-functionally to ensure fluid feature delivery for your area
• The Konnect team is made up of individuals with diverse backgrounds who are excited about delivering a new SaaS offering to enable Kong’s customers to operate, scale, and manage APIs in today’s modern application world
• Driving the overall strategy and roadmap for your area, including defining the priorities and tracking the success of the features
• Managing a wide-breadth of deliverables that requires coordination across multiple engineering, design and product teams
• Establish product requirements based on an intimate knowledge of the specific target customers, the competitive landscape, and key data
• Define and analyze metrics that inform the success of products. Identify and track key performance metrics
• Work in a cross-functional and collaborative role spanning multiple teams including product, design, data & product analysts, engineering, sales, and professional services
• Collaborating with other product owners, design, and engineering to bring your ideas to market through rapid iteration
• Be a technical, strong and eloquent product advocate that thinks API first
• Partner closely with design to create an efficient and straightforward user experience that delights users

• The hiring manager for this role is Ross Kukulinski, Vice President of Product Management, leading the Konnect product team