Account Executive, CMC Markets
Online trading platform
Open for applications
Online trading platform
1001+ employees
Open for applications
1001+ employees
Company mission
To use the latest tech and tools to give our customers the very best trading experience.
Role
Who you are
- Have already built great contacts within the CFD/FX sector
- Have a portable client base
- Be able to demonstrate a keen interest and understanding of the financial markets and industry
- High degree of self-motivation and ambition
- Proactive, positive and flexible approach to teamwork
- Strong ability to sell
- Hard working individual with a real passion for talking to people about derivatives trading and other margin trading products
- Knowledge and awareness about our competitors within the CFD sector
- Commercial awareness to identify good leads and business opportunities for partnerships
- Have strong experience in financial sales, with experience of dealing with companies within the CFD sector
- Be extremely motivated with great attention to detail
- Be highly articulate, both in person and in writing, with the ability to communicate with and sell to clients of differing backgrounds
What the job involves
- Business Development:
- Develop and initiate a self-directed business strategy to grow retail and institutional trading volumes for the London, French or Italian offices
- Leverage your current contacts to immediately generate revenue for CMC by promoting our CFD / Spread Bet offering
- Follow up on all prospective leads, explaining USPs in order to optimise CMC’s position in the marketplace
- Develop, build and maintain strong relationships with your existing clients
- Drive the growth of your own client book thru a leading edge proposition
- Proactively enhancing business through client referrals, networking, and industry contacts
- All client leads to be your own, and subsequent remuneration to be based on your own client activity
- Attend sales events for clients/prospects as required. This might include creating appropriate material in conjunction with local and even regional education and marketing
- Work with the rest of the local teams to input and help drive the acquisition, retention and increased trading activity for all your clients
- Account Management:
- Provide pro-active end to end, high quality relationship management to your client book
- Assist team members in analysing and understanding CMC Markets’ USPs and those of our competitors in order to optimise the Company’s position in the marketplace
- Identifying and realising opportunities to educate clients on our products and range of services
- Applying individual insight to proactively identify ways to improve our service proposition to your clients
- Take full ownership for owning and driving an excellent client experience through all touch points in the client lifecycle. This includes: business development, on-boarding, client retention, query management and education
- Execute retention plans to maximise the client life cycle
- When dealing with all customers or colleagues ensure that we provide a clear, fair and consistent high quality service that presents a professional and positive image of CMC Markets
- Willingness and commitment to entertain clients both in, one to one and hospitality events, this can include ‘out of hours’ commitment on evenings and weekends, as part of your relationships management expectations
- Product Management:
- Be the product and platform expert for both internal and external stakeholders, with the ability to competently demonstrate and educate clients in its use
- Collaborate across CMC to ensure that all clients’ requirements are identified and relevant IT and trading platform solutions are offered
- Educate clients on the use of CMC’s platform, systems and trading processes to ensure maximum client satisfaction – and consequently maximum revenue for CMC
- Media:
- Ad-hoc media commentary may be required, both written and verbal. Provide written commentary, as a selling point for the service
- Provide insightful, directed and knowledgeable market commentary for PR purposes
- Compliance:
- Understand and adhere to local and global compliance guidelines and relevant regulations for the jurisdiction of operation
- Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training
Salary benchmarks
Otta's take
Sam Franklin
CEO of Otta
CMC Markets is a global provider of online retail financial services. The company enables users to trade financial instruments through its award-winning next-generation trading platform, allowing them to access various tools such as technical analysis, price projection, and forums.
CMC Markets stands out through its business model - the company aims to focus on client service in order to attract new clients and maintain a high retention rate. The market confirms the success of its strategy, with a large percentage of its revenue generated by clients who have been with the company for more than 2 years. The company is also highly rated for its client satisfaction, and sets out to educate its audience on CFD, forex and share trading, frequently hosting webinars, events, and online courses.
CMC Markets' focus appears to be on continuing to invest in new technologies and customer service, in order to support its expanding client base. For example the launch of the “Plus Plan” account for its stock trading platform, CMC Invest, means investors can now open ISAs through CMC, adding more flexibility for users to make choices for their own investment journey.
Insights
Many candidates hear
back within 2 weeks
20% employee growth in 12 months
Company
Company benefits
- Pension: 9% = 5% company contribution and 4% self-contribution -CMC Markets will match up to 7%
- Life Assurance: 4 x salary
- Health Insurance provided through Vitality
- Income Protection
- Holiday: 25 days - per calendar year + additional day off for your birthday
- Breakfast provided for office days
- Discretionary Bonus
Company values
- Put our clients first - Our business is built around our clients - we're proud to have long-lasting relationships by understanding and supporting them every step of the way.
- Lead with quality - Our commitment to quality is at the heart of our culture. Whatever we do, we do it properly. When faced with the choice, we always prioritise quality over quantity.
- Set the standards - We're clear, open and honest with our clients, and with each other. We don't wait for others, but set the standards for others to follow.
Company HQ
City of London, London, UK
Founders
Lord Peter Cruddas
(CEO)Previously worked in the foreign currency trading department of various banks, including the Bank of Iran and Marine Midland.
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