Account Manager, Tebra

$36-44k

Junior level
Remote in US
Tebra

Digital healthcare tool provider

Job no longer available

Tebra

Digital healthcare tool provider

1001+ employees

HealthcareB2BSaaSData AnalysisMedTech

Job no longer available

$36-44k

Junior level
Remote in US

1001+ employees

HealthcareB2BSaaSData AnalysisMedTech

Company mission

To unlock better healthcare by helping independent practices bring modernized care to patients everywhere.

Role

Who you are

  • Domain experience in either healthcare, technology, or both (preferred, but not required)
  • Successful experience selling a SaaS product to multiple stakeholders and business partners
  • Confident and friendly phone and virtual meeting presence
  • Passion for customer success and sharing the Tebra platform
  • Consultative and complex sales process experience
  • Experience navigating multiple gatekeepers
  • Excellent verbal and written communication skills to persuade, present and problem solve throughout the day
  • Comfort with all things technical, especially Salesforce and Microsoft Office products

What the job involves

  • Manage, develop, and maintain a portfolio of customer accounts
  • Perform multiple sales activities to drive Net Revenue Retention
  • Conduct presentations to demonstrate value, drive adoption and cross-sells
  • Negotiate renewals and close customers on long term commitments
  • Master the Tebra value proposition and sales process to close deals and exceed quota every month
  • Liaise with the Customer Success department to ensure that customer needs are met
  • Execute on targeted outbound campaigns to drive cross-sell and upsell opportunities
  • Accurately track and record customer communications in Salesforce
  • Thrive in a busy work environment with a high volume of tasks

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

The digital age has demanded that healthcare providers offer services that are more modern but human. Tebra – a marriage of Kareo and PatientPop – offers cloud-based clinical and practice management software for independent healthcare practices that strive to achieve this goal.

Tebra already serves more than 100,000 providers in the United States, providing care to a total of nearly 100 million patients. Its genesis, a company merger between a clinical and financial software and a leader in practice growth technology, has led to an all-in-one platform that is the first of its kind to serve a complete operating system for practices. Whilst competition among similar infrastructure grows, it remains a huge market in which both patients and practitioners are clamouring for solutions, allowing space for new and existing companies to build.

Recently Tebra was recognized with a '2023 Best Place to Work' award by Built In and the future of the company seems rooted in observing and acting. Recent funding, bringing its valuation to over $1 billion, will go towards expanding solutions that respond to modern demands, such as building an online network that connects patients to the right providers; the healthcare equivalent to social media.

Insights

Few candidates hear
back within 2 weeks

-5% employee growth in 12 months

Company

Funding (2 rounds)

Jul 2022

$72m

EARLY VC

Nov 2021

$65m

SERIES A

Total funding: $137m

Company benefits

  • Compensation: Employee referral program; stock options.
  • Hybrid working model: Equipment stripend when hired; monthly work-from-home subsidy; indoor-outdoor workspaces.
  • Time off: Flexible, paid time off; 10 paid holidays; employee recharge days.
  • Physical well-being: Financial health tools; gym pass; fun express; annual fitness challenge; Obé Fitness
  • Competitive medical, dental, and vision insurance
  • 401k
  • Employer-funded HSA
  • Life and disability insurance
  • Employee assistance program
  • Accident insurance, critical illness insurance, legal & identity theft protection, pet discount program
  • Learning: Mentorship program; professional development training; employee resource groups; dedicated DE&I; special events and speakers; LinkedIn learning lifeworks
  • Team building: Community volunteer events; sponsored team events and sports; Recognition Program

Company values

  • Start with the Customer: We get to know our customers - and their patients - and look at the world through their lens
  • Keep It Simple: Healthcare is too complex, we aim to simplify it for everyone
  • Stay Entrepreneurial: We reject the status quo and solve problems with creativity, perseverance, and a bias to action
  • Better Together: We are diverse, humble, and collaborative, we put the team first and win together
  • Celebrate Success: Life is short and joy is underrated, we take time to have fun and celebrate success

Company HQ

Corona Del Mar, Newport Beach, CA

Founders

Previously co-founded Scout and Kareo, serving as CEO for both. Experience as a Software Engineer for RealNetworks and a Managing Partner for Skematix.

Previously co-founded ShopNation and PatientPop. Experience as the General Manager and Vice President of Meredith Commerce Network and as the Vice President for Starbrand Media, which was acquired by PopSugar, working at the latter in Business Development & Advertising.

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