Lead Product Manager, Gusto
Tax Credits
$153-262k
Salary dependent on US location
Automated payroll, benefits & HR platform
Job no longer available
Automated payroll, benefits & HR platform
1001+ employees
Job no longer available
$153-262k
Salary dependent on US location
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- 6+ years of product management experience. Analytical or software development experience a plus
- Track record of delivering personalized, modular and adaptive products that guide the customer through a simple and intuitive user experience
- Deep understanding of personalization and modularization of the product experience
- Strong technical understanding of ML/ AI and APIs vs embedded systems
- Ability to set a strategy and translate to a roadmap & metrics with end-to-end execution
- Experience taking end-to-end ownership of a product across digital and human-led experiences
- Zest for learning and first principles thinking
What the job involves
- As the Lead Product Manager you’ll manage a team of Product Managers as a player, coach and be accountable for our Tax Credits businesses’ multi-year product strategy and roadmap
- You’ll be at the fore-front of driving our transformation from simple automations to true intelligence through the use of chat-bots and AI
- You’ll have the opportunity to truly change the trajectory of Small Businesses by building products that unlocks cashflow for them
- Develop a deep understanding of the different customers we serve, and how their varying needs translate into product requirements
- Partner with engineering, design, and data science within your quartet and across cross-functional teams such as Product Compliance to ship solutions that delight customers
- Identify emerging technologies and industry trends, build business cases, and define product vision and strategy
- Use data and experiments to make decisions that improve the customer experience and business metrics
- Simplify the in-app experience for when and how we message customers and lead them through this complex journey all the way to enjoying their tax credits
Otta's take
Xav Kearney
CTO of Otta
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Insights
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company values
- Embody a service mindset - Never stop advocating for the needs of others
- Dream big, then make it real - Be ambitious. Show and do, rather than tell and talk
- Be proud of the how - Ensure deep integrity in everything you do
- Embrace an ownership mentality - Take initiative to leave things better than you found them
- Debate then commit - Share openly, question respectfully, and once a decision is made, commit fully
Company HQ
Central Waterfront, San Francisco, CA
Founders
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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