Senior Manager of Business Operations & Strategy, Chime

$168.6-238.9k

+ Bonus & Equity

Senior and Expert level
San Francisco Bay Area
Chime

Mobile banking for the everyday person

Open for applications

Chime

Mobile banking for the everyday person

1001+ employees

FintechB2CLifestyleBankingMobile

Open for applications

$168.6-238.9k

+ Bonus & Equity

Senior and Expert level
San Francisco Bay Area

1001+ employees

FintechB2CLifestyleBankingMobile

Company mission

To make financial peace of mind a reality for millions of everyday people.

Role

Who you are

  • Have 8-10 years of work experience, including:
  • Delivering projects at the Project Leader/Case Team Leader/Engagement Manager level or above at Top Tier management consulting firm, and
  • 3+ years of experience working within the consumer Banking/FinTech space
  • Have 5+ years of experience in Business Operations, Corporate Strategy, Product Strategy, or relevant functions
  • Are adept in bringing clear and logical structure to ambiguous questions
  • Are highly analytical and think from first principles
  • Are driven by results and enjoy doing whatever it takes to execute on complex projects
  • Have a process-oriented mindset and ability to lead people to get things done
  • Have a knack for driving consensus and collaboration across senior leadership
  • Have experience driving high-impact, strategic projects via cross-functional leadership

What the job involves

  • Business Operations & Strategy leads mission critical, cross functional strategic initiatives in service of driving Chime’s growth and developing and scaling exceptional member experience
  • We deliver objective analysis and insights, incubate new roles, and execute on strategic priorities
  • You may dig into helping us build and launch new products, win new market segments, evaluate and improve key user journeys, or unlock new revenue opportunities
  • Evaluate and help prioritize growth opportunities, including new products, features and segments, with clear structure and analytical rigor
  • Develop and execute cross-functional strategic initiatives to drive growth and create and scale world-class experiences for our members
  • Evaluate and lead the cross-functional execution of improvements to critical user journeys
  • Unlock new revenue opportunities

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Chime is part of the growing realm of fintech banks and providers, emphasizing straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.

In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meager interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.

With a remarkable ascent in its trajectory, Chime's current valuation stands at $25.5B, a staggering $23.5B surge from its early 2019 valuation, underscoring its impressive and swift expansion. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base.

Insights

Top investors

Some candidates hear
back within 2 weeks

0% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Aug 2021

$750m

SERIES G

Sep 2020

$485m

SERIES F

Total funding: $2.0bn

Company benefits

  • Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
  • Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
  • Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
  • Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events

Company values

  • Be member-obsessed: We are guided by a deep understanding of our members' needs and a devotion to meeting those needs at every step. We practice empoathy in everything we do
  • Be human: We keep it real. We build trust and connection with our members by making them laugh, feel understood, and get inspired
  • Bew bold: We dream big. We set audacious goals, tackle the hard stuff, and do things that no bank has done before. We see a broken industry and believe in our ability to change it forever
  • Simplify: We start with the simplest solution and only add to it if necessary. We are famously practical and focused. Our motto is "Do Less. Faster. More often."
  • Make it happen: We measure the impact of our work and push hard to hit our goals. We find ways around roadblocks. We hold each other accountable to a high bar for performance
  • Respect the rules: We take seriously our obligations to regulators, partners, and the public. We move fast and push for changes without cutting corners. We risk failure if we ever break the regs
  • Team up: We know great work isn't done alone. We organize into teams that leverage the different strengths we each bring. We are stronger when we have each other's backs
  • Chime in: As owners, we have an obligation to speak up. We share our ideas, ask hard questions, and give candid feedback. When others chime in, we value what they have to say

Company HQ

Nob Hill, San Francisco, CA

Founders

Chris Britt

(Co-Founder & CEO)

Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.

Ryan King

(Co-Founder)

Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.

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