Associate Manager of Strategy & Operations, DoorDash
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You have 4-5+ years of previous experience in consulting, banking or general management at a technology company, e-commerce, marketplace company or equivalent experience
- You have a proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment
- You’re relentless and approach goals with urgency. You roll up your sleeves and do whatever it takes to make things successful
- You succeed with a diverse set of responsibilities. You love working across a variety of disciplines and teams
- You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking
- You’re analytical - you let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel
What the job involves
- This role is a unique opportunity to get a front seat on accelerating market operations and overall strategy for DoorDash’s marketplace in Canada
- Work with key cross-functional partners to improve current market operations and identify acceleration opportunities across our audiences
- Pilot and test assumptions for the next phase of growth; incubate big bets to transform the business
- Coordinate quarterly and annual planning, tracking, and reporting materials
- You will work directly with the GM of Canada in the strategy and operations team alongside key leaders across all functions
- We expect this role to be hybrid and encourage frequent attendance in the Toronto office
- Have the unique opportunity to work with senior team leaders at DoorDash Canada as well as our global leadership team
- Build expertise in managing complex projects and stakeholders from across the organization
- Directly impact go-to-market strategy and help build the next phase of our growth
Otta's take
Theo Margolius
COO of Otta
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Insights
Company
Funding (last 2 of 11 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- We are doers
- We are learners
- We are leaders
- We are one team
Company HQ
Mid-Market, San Francisco, CA
Founders
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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