People Operations Coordinator, CaptivateIQ

$62-90k

Google Sheets
Junior level
Austin
CaptivateIQ

Commission management platform

Job no longer available

CaptivateIQ

Commission management platform

201-500 employees

B2BEnterpriseSaaSSales

Job no longer available

$62-90k

Google Sheets
Junior level
Austin

201-500 employees

B2BEnterpriseSaaSSales

Company mission

To modernise the world of incentive compensation in the hope that people will feel more connected at work if there is greater transparency in how they are rewarded for their efforts.

Role

Who you are

  • Our ideal candidate for the role is curious to learn about the People/HR field, highly proactive, organized, detail-oriented, adaptable, coachable, and a strong teammate
  • At least 1-2 years of People Operations experience
  • Familiarity with HR and ATS systems (BambooHR, Paylocity, Lattice, Lever)
  • Detail and data-oriented with impeccable follow-through
  • Experience with Google apps, especially Google Sheets
  • Strong interest in process improvement - you love finding ways to make processes more efficient and streamlined
  • Impeccable judgment and ability to handle confidential information
  • Strong interpersonal and excellent communication skills, both written and verbal

What the job involves

  • We are seeking a passionate new teammate to join our People team as a People Operations Coordinator
  • Our People team drives workforce planning to deliver on business objectives and an awesome employee experience
  • You will have the opportunity to have a tremendous impact on our people process focusing on employee onboarding, administrative tasks, employee engagement, and more
  • Provide excellent employee experience service. You’ll be the first responder to queries and requests from our employees and provide timely responses
  • Ensure timely administrative execution of new hire onboarding and terminations including I-9 completion, background checks, e-verify, and HR systems updates
  • Own all aspects of maintaining employee data throughout the full employee life cycle including employee changes, organizational updates, and audits
  • Support benefits and perks administration, workplace compliance & training, leave of absence paperwork, and visa processing
  • Assist with ad-hoc people programs such as engagement surveys
  • Coordinate services with workplace vendors in our Austin hub
  • Manage our badging protocol for our Austin hub
  • Assist with planning and organizing company events and individual team on-sites/off-sites
  • Process Semi-monthly payroll for all employees
  • Triage and action on HR-related mail from our virtual mailbox
  • Provide administrative support to the human resource function
  • Perform other related HR and office duties as needed and assigned

Our take

CaptivateIQ is an incentive compensation platform using AI to automate commission workflows, potentially helping companies make savings on the $800 billion spent each year to manage commission processes. Its no-code SaaS should improve both the efficiency and accuracy of existing legacy processes, providing a much-needed tech overhaul to the sector.

The founding team has real experience with the often over-complicated and cumbersome process of managing commission payments and is joining a raft of companies like UiPath and Celonis in capitalizing on the need to automate sales and finance workflows. CaptivateIQ, founded in 2017, has seen an impressive 600% year-over-year growth and is used by big-name clients like Hopin and ClassPass, attracting healthy investment. This suggests the company is laying firm groundwork in a growing and promising industry.

CaptivateIQ has been smart to keep the platform general enough to apply to any organization needing a performance-based compensation plan. The company's broad customer acquisition and regular funding injections paired with the need for new, robust incentive programmes for scattered and remote workforces has helped CaptivateIQ reach Unicorn status.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

-14% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Jan 2022

$100m

SERIES C

Apr 2021

$46m

SERIES B

Total funding: $159m

Company benefits

  • 100% of medical, dental, and vision covered including 75% for dependents
  • Unlimited vacation days and quarterly mental health days so you can recharge
  • $1,000 to explore your dream destination on your work anniversary
  • $500 annual professional development stipend to continue growing and learning
  • $500 home office stipend to decorate your home office
  • $1,000 caretaker stipend to make sure our parent colleagues are being supported
  • Virtual team lunches to keep you connected
  • 401k plan to participate in and save towards the future
  • Newest hardware and tools for the job
  • Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent

Company values

  • Elevate everybody’s game - We empower people with solutions that help them do their jobs faster, better, and smarter. Going the extra mile is ingrained in the way we set up our team and customers for success
  • One team, one dream - We’re all different but we find common ground and strive to invent, collaborate, and create more. Our synergistic team is two steps ahead of the competition because we treat our stakeholders like teammates
  • Share the playbook - We build trust with each other by openly communicating the game plan, the big wins, and the difficult losses. We value constructive feedback from others because that's how we learn and grow
  • Enjoy the moment! Everyone is encouraged to bring their authentic selves to work. We play to win but enjoy the fun along the way. Each day is an opportunity to express yourself, create joy, and do good

Company HQ

China Basin, San Francisco, CA

Leadership

Former Investment Professional at Carrick Capital Partners and Finance and Strategy Manager at BrightRoll. Former Investment Banking Analyst at Jefferies & Company and Lehman Brothers. BA in Business Administration from Berkley School of Business.

Conway Teng

(Co-CEO)

Former employee at Gusto in Finance and Business Operations. Previously Head of Growth at OrderAhead. Founder of FiveStars. Graduated from Berkley.

Former Senior Software Engineer at Vungle, OpenTable and CoPilot Labs. BS in Electrical Engineering and Computer Science at Berkley.

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