• 8-10 years of relevant work experience in community/advocacy/evangelism/product development
• 5+ years leading a team
• Strategic thought leader with entrepreneurial mindset and ability to influence and get stakeholders on board/inspire teams and other leaders at the highest levels of the org
• Strong XFN incl. leadership collaboration, communication and presentation skills
• Experience working with product designers and/or developer audiences and knowledge of product development workflows
• Experience working in high-growth SaaS companies
• Figma expertise (real world experience using it within a team is a plus)
• Comfort-level with up to 25% of travel

Desirable

• As we scale into new geographies and audiences, we are looking for a leader to help take our community and advocacy team
• A group of design practitioners and developers who plug their expertise into our community engagement, product development pipeline, and sales enablement from customer consultations, workshops, and Q&A sessions to unblock customers, to interacting and crafting content and resources to enable the community at large - to the next level
• This person will connect the dots across teams and departments; setting strategy, showing impact, supporting cross functional company goals
• We’re looking for someone to lead and help scale our community and advocacy efforts to power our growth in EMEA
• Lead the EMEA Advocate Team: Lead and manage a team of world class Design and Developer Advocates who help scale our community engagement, sales enablement, and content efforts in EMEA – keeping the team motivated, engaged, and excited about their career growth
• Set the EMEA Community strategy: Set the vision for our EMEA community strategy targeting designers and developers and formalize our playbook for scaling community in EMEA as a key part of our bottoms-up go-to-market motion to support business growth (in both Tier 1 and Tier 2 markets); manage all community data, showing with metrics how community supports the business
• Partner with Sales: Collaborate with regional Sales partners (Sales leadership, Sales enablement and Sales Consulting teams) to optimize our Advocacy engagement playbook, devise new ways to scale and manage all related metrics
• Advocate for users with the product team: Help continuously improve internal processes to help designer/developer advocates bring together, synthesize, and share feedback to the product teams in a repeatable way; every customer engagement is a chance to learn more about how Figma can improve
• Motivate and empower the Community: Maintain and build relationships with users in the community and identify ways to improve internal processes to track and measure community engagement
• Enable Figma users at scale: Prioritise, assign, and work with the team to deliver the highest value 1:many content in partnership with regional marketing teams to support our customers and community (webinars, demos, best practices guides, Figma community resources, etc)