Operations Manager, ZSuite Technologies
Banking software solutions
Open for applications
Banking software solutions
21-100 employees
Open for applications
21-100 employees
Company mission
To provide financial institutions with innovative technology that solves real problems for specific industry verticals to grow their businesses.
Role
Who you are
- Existing banking knowledge, particularly as it pertains to new account opening and the regulations / compliance aspects of retail banking
- Ambitious, positive “can-do” attitude and eagerness to learn
- Desire to be part of a young company with projections for strong growth
- Aptitude for problem-solving and thinking outside of the box
- Ability to take projects through to completion with minimal oversight
- Excellent organizational skills
- Ability to handle multiple priorities and pose a strong attention to detail
- Excellent verbal and written communication skills
- Bachelor’s degree or equivalent
- Experience with bank audits is preferred
What the job involves
- Review and processing of daily ACH files for customer transactions
- Research of the state specific statutes for certain products (ex: landlord/tenant security deposits)
- Update processes and procedures to ensure compliance with ZSuite’s board approved policies (ex: BSA/AML Policy)
- Review of IDV information for new trustees / signers as accounts get opened
- Complete monthly QC of new account documentation
- Create templates of new account opening documents / forms as part of the partner bank / credit union onboarding process
- Compile and review documentation for incoming audit requests from partnering banks and credit unions
- Coordinate on mailings / customer outreach to obtain missing or outdated information
- Reconciliation of bank accounts to ensure that expected check and ACH transactions for customers were correctly processed and posted
- Create a variety of different reports using Microsoft Excel
- Ability to work on projects that require regular monitoring, tracking, follow-up and review
- Work in a “fast paced” environment as a team player and effectively manage multiple (and often shifting) high priority tasks and requests
- Think creatively about ways to improve existing processes and procedures
- Work directly with the COO on special projects as needed
Otta's take
Sam Franklin
CEO of Otta
Traditional methods of managing escrow and sub-accounting processes are not only manual but also exceptionally resource-intensive, creating inefficiencies for all parties involved.
ZSuite Technologies emerges in the financial technology landscape to provide financial institutions with a suite of unbound digital accounts. These encompass escrow, sub-accounting, sub-ledgers, FBO, and trust accounts tailored specifically for commercial customers. By digitizing and streamlining these financial processes, ZSuite addresses the limitations of conventional methods, offering a more efficient and modern solution.
Recent investment should accelerate the ability of ZSuite to scale its platform, grow the organization, expand into new markets, and support the increasing demand for modern, digital commercial banking tools and solutions. Despite the competitive nature of the fintech space, ZSuite stands out due to its close relationships with partner banks. This customer-centric approach ensures that resources are judiciously invested in meaningful features, fostering the creation of a sustainable business model for the future.
Insights
59% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2023
$3.2m
EARLY VC
Aug 2022
$11m
SERIES A
Total funding: $23.4m
Company values
- Focus
- Grow
- Celebrate
- Serve
Company HQ
Burlington, MA
Articles
Founders
Nathan Baumeister
(CEO)Previously the CEO of Towny, a marketing technology platform. They also worked at Kasasa for over 10 years in several roles, including CPO and EVP of B2B Marketing & Strategy.
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