Senior Systems Engineer, Amazon
UK Ops
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- Bachelor’s Degree in Systems Engineering, Computer Science or related field, or relevant work experience
- Advanced knowledge in Linux system administration
- Significant experience of systems automation using BASH, Python, Perl, etc
- Significant experience of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
- Excellent troubleshooting skills at all levels, from application to network to host
- Experience writing technical documents, project plans and progress reports to leadership and to stakeholders
Desirable
- Experience of building and operating systems at scale
- Exposure to cloud computing concepts and design considerations
- Advanced knowledge of configuration management systems, such as: Puppet, Chef, Ansible, or related systems
- Experience with performance testing and tuning
- Experience in a 24x7 production environment
- Significant experience of monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
- Experience of mentoring and developing team members
What the job involves
- Our Senior Systems Engineers are considered technical leaders for their team and become subject matter experts in multiple services
- They work efficiently and routinely deliver the right things with limited guidance
- They use technology to solve complex problems. They are able to improve and/or drive improvements to these services and features for their team
- They understand how their work impacts multiple teams. They are able to take a project, when the problem is not defined and deliver on schedule, applying appropriate technologies and industry systems-engineering best practices
- They make effective implementation trade-off decisions and are able to assist others with trade-off decisions
- Our Senior Systems Engineers identify when implementations are not highly available, performant, secure, stable, maintainable, or have defects; and are able to determine short- and long-term mitigations
- They have a depth and breadth of understanding in multiple areas of technology and they are excellent diagnosticians
- They utilise their Linux expertise to troubleshoot, innovate fixes and workarounds, keep software up-to-date and provide data and metrics that help manage the capacity and efficiency of services
- Our Senior Systems Engineers are able to lead team design, scoping, and prioritization discussions
- They understand how technical decisions impact their team, and other, teams’ services and recommend opportunities and solutions for these problems
- They optimize and/or automate team processes, ensuring they meet organisation goals. They lead implementation reviews (e.g., designs, code, operational readiness, deployment plans, system changes, etc.)
- They anticipate and mitigate patterns that affect the performance, reliability, or availability of their team(s) systems to create automation that simplifies workloads that scale operations
- Our Senior Systems Engineers drive SOP, documentation, and runbook creation, reviewing them for accuracy; they drive the use of best practices
- They actively recruit and interview for their team and help others leverage their own expertise, by coaching and mentoring
- They communicate clearly and collaborate with others to deliver results. They are self-starters, comfortable dealing with ambiguity and change
- They are customer-obsessed, always looking to understand customer pain points and find resolutions quickly and completely
Salary benchmarks
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Founders
Jeff Bezos
(Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO (not founder))Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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