Principal Product Manager, Checkatrade

Bookings and Payments

Salary not provided

+ Bonus scheme.

Expert level
London

3+ days a week in office (Kings Cross, London)

Checkatrade

Online marketplace for home improvements and repairs

Job no longer available

Checkatrade

Online marketplace for home improvements and repairs

201-500 employees

B2CMarketplaceSaaSProduct ManagementProduct

Job no longer available

Salary not provided

+ Bonus scheme.

Expert level
London

3+ days a week in office (Kings Cross, London)

201-500 employees

B2CMarketplaceSaaSProduct ManagementProduct

Company mission

To be a modern online marketplace working towards becoming the trusted foundation of every home by connecting people with trades and tools to make home improvements easy.

Role

Who you are

  • Experienced in creating payment products? Join us at Checkatrade!
  • You’ll get to lead on this critical 0 to 1 product! If this excites you and you’ve got the background to match. We’d love for you to get in touch!
  • You’ll be an experienced Principal / Lead Product Manager with a background in developing booking and payment platforms and delivering outstanding customer experiences
  • You’ll have an in-depth knowledge of the payments industry, including emerging trends and technologies (payment networks and banking rails). Your background will be B2C or SMB
  • Ability to collaborate with colleagues from various disciplines including wider product, engineering, commercial and legal
  • You’ll be strategic yet hands on and simply love solving problems!
  • We love data. So do you!
  • You’ll be fast paced, resilient and have the ability to simplify the complex

What the job involves

  • We are looking for an experienced Principal Product Manager to drive the vision and development of Checkatrade’s new Bookings & Payments platform, supporting our goal of building a comprehensive end-to-end marketplace
  • You will be the subject matter expert (SME) for all booking and payment-related activities, including facilitating the online hiring of tradespeople by homeowners, checkout processes, booking management, refunds, and fraud prevention
  • This is an exciting opportunity to revolutionise a product that is loved by millions of consumers
  • You’ll join us at an exciting time with a top-leadership team on board and an ambitious 5-year plan that will see us growing tenfold
  • Our mission is to be the trusted foundation of every home. Why? Because safe and happy homes matter. To drive this, we are building a marketplace that will change the face of home improvements forever
  • You’ll report to a Product Director of our Exchange alliance, creating a booking payment strategy and developing a prioritised roadmap
  • You’ll build a framework for working with Product and Commercial teams across both sides of the platform
  • This will enable us to capitalise on new product offerings and revenue opportunities
  • You’ll become a bookings, check out, refunds and fraud SME sharing your deep technical understanding of payment products alongside your customer experience
  • Our future is bright, and we are investing in innovation. You’ll lead the way in ensuring we stay on top of trends and how new technologies and financial tools could be leveraged to deliver added value
  • A business investing in advanced tools and technologies. You’ll own the payments platform and all the potential it comes with
  • A passionate business with a community of product, engineering, and commercial teams around you. Let’s be bold and get it done!
  • A transformational opportunity. We are digitising a largely offline sector. You could be part of making home improvements easy

Salary benchmarks

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Company

Company benefits

  • 💰 Annual company wide bonus plan - when company wins, we all win
  • 💷 Wellness cashplan- Claim back money on opticians, dentists and hospital stays so you can keep your health in check.
  • 👩‍⚕️ 24/7 Online GP Service - Health App
  • 💪 Gym membership - Pure gym membership
  • 🛍️ Discounts and cashback for 100s of retailers across the UK
  • 👛 Dayforce Wallet - On Demand Pay. Access your pay as soon as it's been earned with no cost!
  • 🚗 Electric Vehicle Salary Sacrifice Scheme
  • 💻 Smart Tech Scheme - get the gadgets you want whilst spreading the payments interest free for up to 24 months
  • 😋 Free food & Drinks
  • 🎉 Company events
  • 🗎 Life assurance
  • 🏥 Private Medical - depending on the role you may qualify for a PMI
  • 👵🏽 Pension - 4%
  • 👶🏿 26 Weeks full maternity pay
  • 👶🏼 4 Weeks paternity pay
  • 🏖️ Buy and sell holiday
  • 🎗️ Charity leave - How does one week every year to support a cause close to you in addition to your annual leave sound?
  • 👥 Recommend a friend scheme
  • 📱 Mobile Phone Allowance

Our take

Checkatrade created the online market for searching, engaging, and reviewing tradespeople back when the digital age was just beginning. Now a household name, it's on a huge growth journey to once again lead the market in every home improvement project seamlessly for both consumers and tradespeople, through its end-to-end digital marketplace. Put simply, Checkatrade connects people with highly skilled, quality tradespeople - and the trades with the tools they need to do their jobs.

Checkatrade has ambitious plans for expansion and innovation. It offers the agility of a start-up with the reassurance of an established organisation and has a team of more than 500 working flexibility from both Portsmouth and its R&D Hub in the heart of Kings Cross.

Recent initiatives such as launching a new quoting and invoicing tool, demonstrate its ongoing efforts to continuously improve user experience and streamline and automate operations for both consumers and trades. The company has made sure it stands out against its competitors with its commitment to trust and quality, raising standards and its dedication to customer satisfaction.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle