Product Operations Manager, Notable

Authorizations

$100-115k

+ Equity

Mid and Senior level
Remote in US
Notable

Digitising doctor-patient interactions

Job no longer available

Notable

Digitising doctor-patient interactions

201-500 employees

HealthcareB2BEnterpriseAPIAutomationNo-Code

Job no longer available

$100-115k

+ Equity

Mid and Senior level
Remote in US

201-500 employees

HealthcareB2BEnterpriseAPIAutomationNo-Code

Company mission

To make healthcare more accessible, affordable, efficient and compassionate.

Role

Who you are

  • Domain knowledge in enterprise software or health care is not required
  • Managed vendor and customer relationships, driving deliverables, KPIs, etc
  • You have experience working with insurance payor portals and understand the basic concept of a prior authorization
  • You’ve helped shaped process and enjoying finding efficiencies
  • Have strong analytical skills and love to understand the why behind something happening
  • Use data to help drive decisions and insights
  • Have juggled multiple customer commitments on tight deadlines
  • Have the ability to quickly adapt to new business process as we grow
  • Are comfortable working across large, fast paced teams

What the job involves

  • As a Product Operations Manager on the Authorizations team at Notable, you will help monitor and ensure the reliability of our platform
  • From helping plan deployments for customers to scaling our automation teams, you will be bringing simplicity, transparency, and delight to the complex, confusing industry of health care
  • To be successful in this role, you'll need to be someone with a dedicated mindset towards making things happen
  • You can understand the big picture, take ownership, and tackle problems wherever they arise
  • Manage the Product Operation Leads in the prior authorization pod
  • Standardize workflows and processes across the prior authorizations pod for manual work, quality assurance, platform monitoring and alerting
  • Develop and maintain documentation supporting our customers workflows and serve as a subject matter expert
  • Execute and refine a quality assurance process
  • Monitor and manage the performance of our platform, providing key insights on day to day performance of our systems across the prior authorizations portfolio
  • Collaborate with external teams to drive performance and utilization of our team
  • Help plan and scale for customer deployments
  • Assist our Product and Engineering teams to help improve our automation platform through feedback and reporting

Our take

Modern medical technology is amazing but administration has not been able to keep up, with doctors ands surgeons still bogged down in repetitive paperwork keeping them from seeing more patients. Notable exists to solve this problem with intelligent automation, relieving doctors of up to 70 minutes per day of administrative tasks and eliminating input errors or missed patient requirements.

While other software companies such as UiPath are trying to reduce repetitive workloads through automation, Notable stands out due to its focus on the needs of medical practictioners in particular, and because of its solution's ease of integration into existing systems thanks to its focus on APIs. This has grown it a customer base of thousands of medical care sites, with 100% positive reviews for its product.

Notable has raised large amounts of funding which it has invested in scaling its operations, mainly in healthcare and the US. But it is also investigating additional uses for its technology, moving into adjacent market sectors and preparing for overseas expansion, releasing an AI assistant for patient engagement and staff workflows in 2023. As skilled administrative staff becomes harder to come by but the need for medical care only increases, the demand for Notable's product is set to grow.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

47% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

Nov 2021

$100m

SERIES B

Sep 2018

$13.5m

SERIES A

Total funding: $119.2m

Company benefits

  • Dental and vision cover
  • Equity in company
  • 401K
  • Work from home opportunities
  • Health insurance

Company values

  • Redefine what's possible
  • Obsess over outcomes
  • Celebrate the journey
  • Iterate with zeal
  • Excel with humility

Company HQ

Downtown, San Mateo, CA

Founders

Adam is a Stanford graduate who prior to Notable, worked as Head of Design at Blend.

Justin has a PhD in physics from Stanford. Prior to Notable, Justin was the VP of Engineering at Blend.

Prior to Notable, Pranay worked for Microsoft and Intuit. They were also the VP Product Management at Blend.

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