Senior Staff Data Platform Software Engineer, ServiceNow

Salary not provided
SQL
Postgres
C++
C
ServiceNow
Senior and Expert level
Remote in EU, UK
Dublin
ServiceNow

Cloud-based digital workflows for enterprises

Open for applications

ServiceNow

Cloud-based digital workflows for enterprises

1001+ employees

B2BEnterpriseInternal toolsProductivitySaaSCloud Computing

Open for applications

Salary not provided
SQL
Postgres
C++
C
ServiceNow
Senior and Expert level
Remote in EU, UK
Dublin

1001+ employees

B2BEnterpriseInternal toolsProductivitySaaSCloud Computing

Company mission

To transform IT to revolutionise the enterprise.

Role

Who you are

  • In depth knowledge of computer and general systems architecture (threads, networking, kernel, etc)
  • Excellent skills in object-oriented programming combined with some C/C++ and SQL knowledge
  • Experience in test-driven development
  • Solid understanding and experience with agile software development methodologies and working in a large, ambitious team
  • Ability to handle multiple competing priorities in a fast-paced environment
  • Skill to manage your own complex tasks, know when to synchronize and re-align with the team, and lead more junior team members working with you
  • Strong problem-solving and analytical skills and the ability to communicate them effectively in design documents and architect-level discussions
  • An aptitude for learning new technologies and an itch to code
  • Experience working with at least one of OS kernel, memory manager, multi-threaded software modules, or distributed systems
  • 6+ years of experience developing professional software
  • Experience with deep knowledge in one of operating systems, complex layered software products or database systems
  • Proven track record of delivering sub-modules or software features end-to-end
  • Knowledge of C/C++ and SQL

Desirable

  • Experience with relational databases is a plus, MariaDB and/or Postgres

What the job involves

  • This team is building the core of RaptorDB and even the smallest optimization can have a dramatic impact on our customers and our bottom line
  • We are looking for an experienced developer with C/C++ knowledge who wants to contribute heavily to building the very core of our ServiceNow database
  • You will work directly with other engineers on the Data Platform team solving challenging problems in scaling and querying large data sets efficiently both vertically and horizontally
  • Our work is based on Postgres with significant in-house enhancements and unique features
  • This is your opportunity to contribute to cutting edge database software used at massive scale
  • You’ll collaborate with a team of 15+ dedicated database-internals engineers
  • Be part of building the next-gen database platform using and contributing to the latest open-source technologies
  • Analyze storage/memory/compute performance and scalability bottlenecks in the system and build targeted software solutions
  • Develop complex and creative solutions with quality modern C/C++ code and a highly automated build and test infrastructure
  • Improve reliability and observability by designing and building self-diagnostic and self-healing system capabilities
  • Learn state-of-the-art development practices for performance, reliability and error prevention
  • Partner with core and cross-functional teams to create the next-generation database engine powering ServiceNow

Our take

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.

Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.

The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.

The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Mar 2012

$11m

GROWTH EQUITY VC

Feb 2012

$17.9m

GROWTH EQUITY VC

Total funding: $83.8m

Company benefits

  • Commuter benefits
  • Annual learning stipends
  • Work from home opportunities
  • Generous family leave
  • Matched donations
  • Flexible PTO
  • 401(k) matching
  • Paid volunteer time

Company values

  • Win as a team
  • Innovate and execute
  • Stay hungry and humble
  • Deliver customer success

Company HQ

Santa Clara, CA

Leadership

Fred Luddy

(Chairman Of The Board)

Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.

Salary benchmarks

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Diversity & Inclusion at ServiceNow

  • Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
  • Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
  • Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.

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