Brand Narrative Director, FIGS

$140-170k

+Equity

Senior level
Los Angeles

Office located in Santa Monica, CA

FIGS

Medical apparel

Open for applications

FIGS

Medical apparel

201-500 employees

HealthcareB2CB2BManufacturingFashioneCommerce

Open for applications

$140-170k

+Equity

Senior level
Los Angeles

Office located in Santa Monica, CA

201-500 employees

HealthcareB2CB2BManufacturingFashioneCommerce

Company mission

To celebrate, empower and serve those who serve others.

Role

Who you are

  • Bachelor’s degree, preferably with a degree in English, Writing/Journalism, Communications, or Advertising
  • 5-8 years in copywriting, journalism, and/or creative concepting
  • A background working within Brand Creative at an agency or for an e-commerce brand
  • Experience managing a team of writers
  • A passion for the healthcare community
  • As obsession for storytelling with wit, craft, and taste
  • Understanding of the creative process from concept through development and production
  • Writing expertise with the ability to craft messaging and creative frameworks with end in mind
  • Proven success at applying creative writing across different media, online to offline
  • Enthusiasm to partner with all types of creative talent, including Design Directors, Art Directors, Film Directors, etc
  • Experience in leading teams of narrative experts, storytellers and writers
  • Existing relationships with relevant freelance writers
  • Excellent written and verbal communications skills
  • Proven work ethic and integrity
  • Positive attitude
  • Desire to excel and grow with FIGS
  • Aspiration to create change and make an immediate impact
  • Entrepreneurial spirit and egoless nature
  • 100% Awesome. Like our scrubs
  • Sense of humor
  • Drive to succeed and get things done efficiently and effectively
  • Loves: language, the FIGS product and working on a team

What the job involves

  • FIGS is looking for a Director, Brand Narrative who will be responsible for overseeing brand voice and managing storytelling across all marketing channels
  • As a part of the marketing team, the Brand Narrative Director is responsible for creating engaging, informative, and brand driven-content that is aligned with marketing initiatives
  • This role is a part of the FIGS Brand Creative Team and reports directly into FIGS’ Creative Director
  • Deliver world-class narrative strategy and direction
  • Set a clear and consistent brand voice for FIGS, with responsibilities ranging from crafting style guides to editing copy and brainstorming ideas for content
  • Build an overarching approach to FIGS’ brand voice and content strategy that can be articulated across all marketing touchpoints, including advertising, social media, e-commerce, and PR
  • Partner closely with teammates to create connected concepts, from ideation through production and delivery
  • Develop, oversee and maintain narrative documentation including brand voice guides, style guides, and editorial guidelines
  • Work cross-functionally with the marketing and product teams to create engaging and informative content
  • Ensure branded content supports business goals and drives customer engagement and conversion
  • Analyze content performance and utilize data to inform future content decisions
  • Maintain a high level of editorial quality and accuracy across all channels
  • Conduct thorough research, fact-checking, and partner with subject experts, as needed, throughout content creation process
  • Lead, develop and inspire a team responsible for writing, publishing, and editorial planning
  • Oversee the day-to-day workloads of copywriters, balancing hands-on guidance with delegation

Our take

FIGS is a lifestyle and apparel brand dedicated to providing durable, comfortable, and stylish products for healthcare professionals. Operating on a direct-to-consumer model, FIGS ensures a streamlined connection with its audience.

FIGS' unique selling proposition lies in its Technical Comfort™, featured in its range of antimicrobial, elastic scrubs and uniforms with functional pockets. Inspired by a co-founder's friend, FIGS addresses the discomfort of traditional uniforms and the demanding hours of healthcare professionals. With around 20 million healthcare professionals in the US, FIGS has a significant potential market. However, the economic climate has led to a downturn in purchases despite customer loyalty.

In a strategic move, FIGS partnered with the U.S. Olympic and Paralympic Committee to outfit Team USA healthcare professionals. This partnership, which includes a limited-edition collection for the Paris 2024 Games, underscores FIGS' commitment to supporting healthcare workers on a global stage.

Kirsty headshot

Kirsty

Company Specialist

Insights

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

21% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Jan 2018

$65m

SERIES B

May 2016

$5m

SERIES A

Total funding: $72m

Company benefits

  • Equity: All FIGS employees have the opportunities to own shares in FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
  • Annual bonus
  • Comprehensive benefits and perks package focused on your well-being, including premium medical, dental, and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
  • Amazing 401(k) program, with a company match up to the first 6% of your contribution
  • Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
  • Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
  • FIGS sponsored Uber Eats voucher for in-office weeks
  • Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
  • Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more

Company values

  • How you do anything, is how you do everything
  • If it was easy, everyone would do it
  • Care more than anyone else
  • Have a bias toward action
  • Create the world you want to live in
  • Make an impact

Company HQ

Santa Monica, CA

Leadership

Heather Hasson

(Executive Chairman)

They studied at the University of Wisconsin-Madison before co-founding FIGS in January 2010. They then spent a year at Saïd Business School, and have been a RxArt Board Member since December 2019.

They started their career with 4 years at Citi, before working as an Associate at The Blackstone Group for a year. They co-founded FIGS with Heather in 2010, and have been serving as CEO since.

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